Telephone Operator
Job Location : UAE
Requirements:
• High school or diploma in in communication or customer service or related field.
• 0–1 year of experience in as a telephone operator, receptionist, or front office staff preferred.
• Basic computer skills for logging calls and messages.
• Call Management & Routing
• Customer Communication
• Message Logging & Documentation
• Coordination with Departments
• Telephone Etiquette & Professionalism
• Customer Focus - Responds politely and promptly to customer inquiries. Seeks support when needed.
• Accountability and Ownership - Completes tasks on time and owns up to mistakes.
• Agility and Adaptability - Willing to try new ways of working and learn from mistakes.
• Collaboration & Influence - Works well with teammates and shares information openly.
• Result Orientation - Focuses on completing tasks efficiently and accurately.