Job Description

Customer Care Executive

Vasan Eye & Multispeciality Hospital

Job ID: 624261

27 Apr 2026

Job ID: 624261

27 Apr 2026

Job Location

United Arab Emirates

Experience

2 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer Service and good communication skills.

Preferred Jobseekers

Jobseekers from any country

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Job Position – Customer Care Executive
Location: UAE
Joining: Immediate

Key Responsibilities:
Handle patient inquiries via phone, email, and in-person interactions
Provide accurate information about services, appointments, and procedures
Manage appointment scheduling and follow-ups
Address patient concerns and ensure high levels of satisfaction
Coordinate with internal departments to ensure smooth patient experience
Maintain proper records of patient interactions and feedback
Assist in front desk operations when required

Requirements:
Previous experience in customer service, preferably in a healthcare or hospital setting
Excellent communication and interpersonal skills
Professional, empathetic, and patient-focused approach
Ability to multitask and work under pressure
Basic computer knowledge and familiarity with scheduling systems
Fluency in English (additional languages are a plus)

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