Customer Service Executive
Job ID:
639819
16 Sep 2026
Customer Service / Telecalling
Jobseekers from any country
Job Position – Customer Service Executive
Company Name – Delman Shipping
Hiring for a proactive and customer-focused to join our Sea & Overland Department in Dubai. The ideal candidate should have a minimum of 1 year of experience in freight forwarding and logistics, with good knowledge of sea freight and GCC land freight operations.
Key Responsibilities:
Manage customer enquiries, bookings, and day-to-day shipment coordination.
Coordinate with customers, carriers, transporters, shipping lines, and internal teams for smooth shipment execution.
Provide timely shipment updates and maintain accurate documentation.
Follow up on sea and GCC land freight movements from booking through delivery.
Handle customer queries professionally and support timely resolution of operational issues.
Requirements:
Minimum 1 year of experience in freight forwarding and logistics.
Good knowledge of sea freight and GCC land freight operations.
Strong communication and coordination skills.
Basic understanding of freight documentation and shipment processes.
Ability to multitask, prioritize, and work effectively in a fast-paced logistics environment.
Proficiency in MS Office and relevant logistics systems will be an advantage.
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