Job Description

Shabdijobs Services

Guest Service Agent - Arabic Female Only

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Job id: 378769

15 Sep 2021

Job Location

Doha, Qatar


1 to 3 years

Qualification Level

High School & Equivalent; Diploma; Graduate

Job Function

Hospitality / Medicare / Account Management


Should speak Arabic

Jobseeker Nationality

Jobseekers from any country

Guest Service Representative Responsibilities:
Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing guest payments.
Coordinating with bell service and staff management.
Being a source of information to guests on various matters such as transport and restaurant advice.
Processing meal and beverage requests.
Accommodating general and unique requests.
Diffusing conflict or tense situations with guests.

High school diploma or GED.
2+ years of customer service experience.
Certificate or diploma in hospitality advantageous.
Exceptional interpersonal skills.
Excellent written and verbal communication.
Good time management and organizational skills.
Conflict resolution experience.
Patience and good listening skills.

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