Job Description

Swiss-Belresidences Juffair

Free placement

Assistant Housekeeping Manager

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Job id: 414401

02 May 2022

Job Location

Juffair Manama, Bahrain


4 to 8 years

Qualification Level

Diploma; Graduate

Job Function

Chefs / F&B / Housekeeping / Front Desk
Hospitality / Medicare / Account Management


Self-motivated, Innovative thinking, Strong interpersonal and communication skills, Strong leadership, coaching and counselling skills, Strong analytical skills and strategic thinking, Good financial management skills.

Jobseeker Nationality

Jobseekers from any country


• Coordinate the tasks and operations of departments under your supervision.
• Prepare and produce detailed financial reports as required in a timely fashion.
• Use various financial management skills to analyze performance results to identify profitability shortfalls or opportunities to reduce costs, improve overall profitability and meet budget goals.
• Assist with the development of annual budgets and targets for areas under your supervision.
• Ensure departments under your supervision are managed to control costs, increase revenues and meet budget goals.
• Provide on-going communication to all areas under your supervision regarding policies, programmes and procedures.
• Ensure all operating procedures are strictly adhered to for areas under your supervision.
• Review and modify operating manuals for areas under your supervision as required.
• Liaise regularly with other Managers to ensure efficient operations.
• Conduct regular walkthroughs of public areas, back-of-house areas and guestrooms to ensure established Housekeeping standards are adhered to.
• Manage the routine cleaning and preventive maintenance of all Hotel front and back of house areas.
• Review hotel arrivals, departures and in-house reports to ensure all special Housekeeping arrangements are properly delegated and fulfilled.
• Receive, priorities, delegate and monitor housekeeping requests made by other departments in the Hotel.
• Ensure guestroom and master keys are properly managed at all levels.
• Ensure all guestrooms are serviced following established standards and procedures.
• Be readily available to handle guest queries and resolve issues in a timely and professional manner.
• Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.
• Ensure laundry, linens, and operating equipment are properly handled according to established standards and procedures.
• Coordinate the regular service and maintenance of Housekeeping equipment and monitor their efficiency and utilization.
• Coordinate tasks in the preventive maintenance program as per schedule.
• Ensure the full life cycle of items in the Hotel (linens, textiles, carpets, furniture, fixtures, uniforms, supplies and equipment, etc.) is managed through proper care, cleaning and maintenance.
• Carefully manage department expenses as per budget requirements.
• Manage purchasing, receiving and inventory management in areas under your supervision.
• Ensure the best candidates fill vacancies by participating in the recruitment process of Supervisors and Line Employees as required.
• Ensure all new Employees are properly oriented into their roles and provide personal coaching where required.
• Assist in the evaluation of Supervisors and Line Employees during their probation period to assess employment eligibility.
• Conduct regular performance appraisals for Line Employees to assess opportunities for development throughout their career with the Hotel and SBI.
• Identify training opportunities and ensure training objectives are met for areas under your supervision by coordinating training tasks with the HR department and trainers.
• Address issues with regard to Employee misconduct and disciplinary action as per HR procedures.
• Manage the schedule, payroll, overtime and schedule requests for areas under your supervision to ensure proper coverage to meet business needs.
• Attend and coordinate regular meetings including management and departmental meetings for areas under your supervision.
• Monitor the condition of facilities and make recommendations on maintenance repairs or renovations and refurbishments requiring capital expenditure budgets to ensure an updated look and feel for the Hotel.
• Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.
• Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.
• Perform other assignments to meet business needs as directed by your superiors.

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