Job Description

Alpha Data

Call Center Agent

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Job id: 436633

23 Sep 2022

Job Location

Dubai, United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

call center experience

Jobseeker Nationality

Jobseekers from any country

Call Center Agent

Job Location : UAE

Job Description:

• Handling inbound / outbound client inquiries coming from different channels such as (Voice, Emails, Connect tickets)
• Answer telephone calls courteously.
• Promptly respond to the inquiries of internal and external customers over the telephone.
• Provide information of the Organization’s products, services and explain procedures to customers over the telephone.
• Evaluate problems of the customers and provide logical solutions.
• Communicate with customers via online chat and email.

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