About the Role
To review loan applications and identity verification (IDV) processes to ensure compliance with regulatory standards and to assess the creditworthiness of applicants. This role is essential in minimizing risk and enhancing the company's lending processes.
Main Responsibilities and Duties
Conduct a comprehensive review of financing approval requests, approve or reject them based on the predefined criteria and guidelines, and interact with the customer when necessary to request additional information or communicate the reasons for rejection.
Conduct a thorough review of customer IDV (Identity Verification) requests during the onboarding process and approve or reject them in accordance with the established criteria.
Perform outbound calls to eligible customers, identified based on predefined criteria, to encourage them to apply for financing and guide them through the application process.
Conduct identity verification checks to prevent fraud and ensure compliance with KYC (Know Your Customer) regulations.
Interacting with customer regarding the loan applicating for rejection or future assistant.
Assess the creditworthiness of applicants through financial analysis and data verification.
Collaborate with cross-functional teams to enhance the loan application process.
Maintain detailed records of application reviews and decisions.
Monitor and report on key performance metrics related to loan processing and IDV effectiveness.
Stay updated on Company trends, regulatory changes, and best practices in lending and IDV.
Handle inbound and outbound calls to communicate with applicants regarding their loan status and address any inquiries.
Skills and Knowledge
Good analytical and problem-solving skills.
Familiar with financial analysis and credit scoring methodologies.
Knowledge of regulatory requirements related to lending and identity verification.
Familiarity with loan management software and tools.
Excellent communication skills.
Attention to detail and a strong commitment to accuracy.
Education and Experience
Bachelor’s degree in Finance, Business Administration, or any relevant field.
0-2 years' experience.