The Shift Operations function is responsible for allocation of valet parking attendants for assigned shift & location, will support and participate in day-today operations of the designated location. Completion of all checklists and updating daily summary reports then ensure delivery of highest level of Customer Service leading to Customer delight.
WHAT YOU WILL NEED TO SUCCEED
Minimum 02 years of experience.
UAE Driving License No. 3 mandatory
Able to drive automatic and manual vehicles
High School Certificate /Diploma.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
Provide information about the location, events in progress, incidents, accidents & take suitable action/ precaution if necessary.
Communicate customer concerns and complaints and help resolve issues.
Support in responding to discrepancies involving parking attendants and guests such as guest lost items/tickets, minor scratches etc.
Assist and make recommendations for the improvement in the Operations on the respective work locations.
Support in inspecting and maintaining all parking operations equipment in all areas, coordinate replacements or repairs when necessary.
Support in monitoring and participate in daily briefing, Grooming inspection, maintenance check of all required operational equipment, then report any replenishment/ replacement/ damage and/or malfunctioning equipment.
Support in maintaining daily log for significant incidents, comments or complaints.
Perform station controlling function if required.
Make sure valet team workplace (Podium/control room / parking / lobby / drive way etc.) area is clean and tidy.
You will be redirected to the company website to apply for this position.