- Supervise and assist front office staff in delivering exceptional guest service.
- Address and resolve guest concerns promptly and professionally.
- Manage check-in and check-out procedures efficiently.
- Monitor room availability and coordinate with other departments for seamless operations
- Greet and welcome clients, investors, and partners professionally.
- Manage incoming calls, emails, and messages while directing them to the appropriate team members.
- Assist clients in scheduling meetings, property viewings, and inquiries.