Receptionist
Job Location : Abu Dhabi, United Arab Emirates
Job Details :
• Preferred Candidates with Sponsor Visa.
• Minimum Bachelors degree or high school degree with relevant experience.
• Fluent in English language / Arabic.
Responsibilities :
• Answering phone calls in both Arabic and English, addressing inquiries, and scheduling appointments with professionalism and courtesy.
• Welcoming the patients with highly professional etiquette.
• Patient Registration and using ID readers and scanners.
• Insurance Eligibility Check.
• Skilled in managing busy doctor\'s schedules.
• Skilled in Excel sheet and Word.
• Skilled in managing patient Waiting Lists.
• Communicates with the insurance department to schedule patients with approved treatments.
• Skilled in generating Bills, receipts, down payments and refunds accurately as per the clinic policy.
• Cash collection and hand over to accounts and updating patient files accordingly.
• Fast learner and adapts easily to our clinic software.
• Generate appointment management reports.
• Highly skilled in time management and crisis management.
• Skilled in handling patient complaints.