The Receptionist is the first point of contact for visitors and callers. They are responsible for providing excellent customer service, managing front desk operations, and supporting administrative tasks to ensure smooth office functioning.
Key Responsibilities:
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and direct incoming phone calls promptly and courteously.
Maintain a clean and organized front desk area.
Manage incoming and outgoing mail and deliveries.
Schedule appointments and maintain the office calendar.
Assist with administrative tasks such as data entry, filing, and photocopying.
Provide information to visitors and callers about the organization.
Maintain visitor logs and security procedures.
Support other administrative staff as needed.
Qualifications:
High school diploma or equivalent; additional certifications in office administration are a plus.
Proven experience as a receptionist or in a similar customer service role.
Excellent communication and interpersonal skills.
Proficiency in MS Office and basic computer skills.
Friendly, professional demeanor, and good organizational skills.