IT Officer
Job Location : Dubai, United Arab Emirates
Key Responsibilities:
• Provide first-line support for all IT-related issues (hardware, software, network)
• Troubleshoot and resolve technical issues across desktop, mobile, and network environments
• Assist employees on-site and remotely with connectivity, software, and hardware problems
• Monitor and maintain servers, network switches, routers, and firewalls
• Manage local and cloud backups and ensure disaster recovery systems are in place
• Maintain structured cabling and IT assets at multiple project sites and offices
• Install, update, and manage industry-relevant software such as: AutoCAD, Revit, SketchUp, 3ds Max Microsoft Office 365, SharePoint, MS Teams Project management tools (Primavera, MS Project, Monday.com, etc.)
• Provide training and support for design software and collaboration platforms