Job Description

Medcare Hospitals

Customer Service Associate

Job id: 595649

30 Sep 2025

Job Location

United Arab Emirates

Experience

2 to 7 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer Service, Good communication skills

Preferred Jobseekers

Jobseekers from any country; Locally available candidates only apply for this job; Jobseekers from any GCC country

What We’re Looking For:

Excellent communication and interpersonal skills
Compassionate and patient-focused approach
Ability to handle difficult situations calmly
Good organizational skills
Immediate joiners preferred

Responsibilities:

Greet patients and visitors professionally and courteously
Assist patients with appointment scheduling and inquiries
Provide information regarding hospital services and procedures
Handle phone calls and correspondence efficiently
Maintain patient confidentiality and data privacy
Support administrative tasks and documentation
Coordinate with medical staff for patient needs

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