Key Responsibilities:
Assist the GM in developing and executing business strategies.
Oversee operational functions and coordinate departments for seamless operation.
Manage staff performance, training, and development programs.
Support financial management, budgeting, and cost control measures.
Ensure compliance with legal, safety, and quality standards.
Handle client relations and resolve operational issues.
Prepare reports and presentations for senior management and stakeholders.
Participate in business development and marketing initiatives.
Step in for the GM during their absence.
Qualifications & Skills:
Bachelor’s degree in Business Administration, Hospitality Management, or relevant field.
7+ years of experience in management roles, preferably in hospitality or related industries.
Strong leadership, organizational, and communication skills.
Good understanding of financial management and operational processes.
Ability to work effectively under pressure and multitask.
Proficient in MS Office and management software.