Assistant Service Advisor
Job Location : Dubai, UAE
Key Responsibilities:
• Greet customers and assist with their service inquiries.
• Provide accurate estimates for repairs and maintenance services.
• Explain service recommendations and repair processes to customers.
• Follow up with customers regarding service status and completion timelines.
• Schedule service appointments and manage the service calendar.
• Prepare work orders and ensure all customer concerns are documented.
• Liaise between customers, technicians, and parts department to ensure smooth workflow.
• Verify warranty and service contract coverage when applicable.