Job Description

Shi Hospitality Group

Head Waiter / Waiter

Job id: 597892

16 Oct 2025

Job Location

Dubai, United Arab Emirates

Experience

5 to 10 years

Qualification Level

Graduate

Job Function

Chefs / F&B / Housekeeping / Front Desk

Skillset

Greet guests, take food and beverage orders, and serve promptly

Preferred Jobseekers

Jobseekers from any country

Head Waiter / Waiter

Job Location : Dubai, UAE

Key Responsibilities :

• Greet guests warmly and ensure an outstanding dining experience from arrival to departure.
• Provide personalized recommendations for menu items, including specialty Chinese dishes, premium teas, and wine pairings.
• Oversee tableside service, ensuring attention to detail and proper presentation of dishes.
• Address guest feedback and resolve complaints promptly, ensuring customer satisfaction.
• Supervise and support waitstaff to deliver top-tier service.
• Train, mentor, and develop service staff in proper dining etiquette, knowledge of Chinese cuisine, and customer interaction.
• Coordinate with the kitchen and bar teams to ensure smooth service flow.
• Delegate tasks efficiently and monitor staff performance throughout service.
• Maintain cleanliness and organization of dining areas in accordance with health and safety regulations.
• Ensure proper table setup, including placement of fine china, cutlery, glassware, and linen according to restaurant standards.
• Assist in inventory management for service supplies and liaise with the Restaurant Manager regarding stock levels.
• Monitor and maintain high standards of personal grooming and uniform for all staff.

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