The Sales Coordinator supports the sales team by managing sales activities, coordinating communication between sales, clients, and internal departments, and ensuring smooth execution of sales processes. This role is vital for maintaining customer satisfaction, processing orders, and assisting with sales reporting and documentation.
Key Responsibilities:
Coordinate daily sales activities and support sales representatives.
Communicate with customers to process orders, provide product information, and resolve inquiries.
Prepare sales proposals, quotations, and contracts.
Maintain and update sales records, databases, and customer information.
Liaise between sales, logistics, finance, and production teams to ensure timely order fulfillment.
Monitor and track sales orders and deliveries.
Assist in organizing sales meetings, presentations, and promotional events.
Generate sales reports and assist in analyzing sales data.
Follow up on outstanding payments and customer feedback.
Support the sales team in achieving targets and KPIs.