A Training Officer (Cleaning Department) is responsible for planning, developing, and delivering training programs for cleaning staff to ensure high standards of cleanliness, safety, and operational efficiency. This role involves assessing training needs, conducting sessions on cleaning techniques, safety protocols, and equipment use, and monitoring the effectiveness of training initiatives.
Key Responsibilities:
Assess the training needs of cleaning staff and develop tailored training programs.
Conduct onboarding and refresher training sessions on cleaning procedures, safety standards, and use of cleaning equipment.
Develop training materials, manuals, and guidelines specific to cleaning operations.
Ensure all staff are trained in health and safety regulations, including the correct handling of cleaning chemicals.
Monitor and evaluate the effectiveness of training programs and update content as necessary.
Maintain training records and prepare reports for management.
Collaborate with cleaning supervisors and management to identify skill gaps and improvement areas.
Promote a culture of continuous learning and adherence to quality standards within the cleaning team.
Coordinate with external trainers or agencies if specialized training is required.
Required Qualifications & Skills:
Diploma or degree in Human Resources, Training & Development, or related field preferred.
Experience in training or supervisory roles within cleaning or facilities management.Strong knowledge of cleaning techniques, safety protocols, and chemical handling.
Excellent communication and presentation skills.
Ability to design and deliver engaging training sessions.
Good organizational and record-keeping skills.
Ability to assess and respond to the learning needs of diverse staff.