Key Responsibilities:
Greet and welcome guests promptly and courteously
Handle check-in and check-out procedures efficiently
Manage room reservations, cancellations, and modifications
Provide information about hotel services, facilities, and local attractions
Respond to guest requests and resolve complaints professionally
Coordinate with housekeeping and other departments to meet guest needs
Maintain accurate records of guest accounts and payments
Ensure the front desk area is clean, organized, and presentable
Follow hotel policies and procedures