Key job responsibilities
We're seeking a Team lead for Amazon Now operations. In this role, you will be responsible for:
Managing, on a daily basis, end to end operations for either one large site or a combination of small sites, supervising store operations:
Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team
Driving performance management of your team members. Preparing and implementing training and development plans for associates.
Continuously improve the operations process and attain a sustained level of performance improvement.
Conducting 4M and 5S audits for the stores on a daily basis.
Stand-in for Area Manager.
Basic Qualifications
- A Bachelor’s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing. Strong communication skills (written and verbal). Proficiency in MS Excel. Ability travel to different stores within UAE.
Preferred Qualifications
- A self-motivated person with the ability to motivate the associates/team members. Strong execution skills, action oriented, go getter. Resourceful to identify the way to get things done using limited resources. Ability to work under pressure situations. Ability to work in ambiguous situations and to come out with solutions as per the situations faced. Good people management skills. Good analytical and problem solving skills. 1-3 yrs of experience in managing a process and people as a lead. Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
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