Job Description

Mandarin Oriental Hotel Group

F&B Reservations Agent

Job id: 601641

12 Nov 2025

Job Location

Dubai, United Arab Emirates

Experience

1 to 2 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling
Ticketing / Travel / Tourism

Skillset

Demonstrate good knowledge of Microsoft Office

Preferred Jobseekers

Jobseekers from any country

F&B Reservations Agent

Job Location : Dubai, United Arab Emirates

Job Details :

• 1-2 years’ experience in high end customer service role and dealing directly with customers face to face or over the phone (essential)
• Communicate effectively with various customer profiles to deliver their expectations (essential)
• Demonstrate good knowledge of Microsoft Office (essential)
• Fluent in English - spoken and written (essential)
• Team player
• Demonstrates good knowledge of a table management/reservation system.
• Additional languages are desirable (especially Arabic or Russian)
• Experience in F&B industry

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