Job Description

Reach Employment Services

Customer Care Analyst

Job id: 602417

17 Nov 2025

Job Location

Dubai, United Arab Emirates

Experience

5 to 10 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

IT experience

Preferred Jobseekers

Jobseekers from any country

Customer Care Analyst

Job Location: Dubai, United Arab Emirates

Job Details :

• Deliver effective contribution results by suggesting areas of improvements, enhancements, identify process gaps on services available and data analysis.
• Liaise with Group IT and other stakeholders to address development and production issues.
• Monitor complaints and customer satisfaction levels post service implementation.

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