Qualifications
Bachelor’s Degree or Diploma in Hotel Management, Hospitality, or Business Administration
2–4 years of experience in Front Office operations, preferably in hotels or resorts
Strong knowledge of guest services, PMS systems, and operational procedures
Skills Required
Excellent communication and interpersonal skills
Strong leadership and team management abilities
Customer-focused with problem-solving mindset
Proficiency in PMS and office software
Ability to multitask and manage high-pressure situations
Attention to detail and organizational skills