Minimum 5+ years of experience in hospitality, campground operations, or front-desk management
– Strong communication and interpersonal skills
– Experience handling high-volume bookings
– Excellent organizational and multitasking abilities
– Ability to work in a fast-paced environment, especially during peak seasons
– Problem-solving and conflict-resolution skills
– Ability to work weekends, holidays, and flexible hours as required
– Familiarity with camp occupancy management
– Professional written and verbal communication abilities
– Experience handling guest complaints, escalations, or service recovery situations
– Ability to ensure accuracy in billing, receipts, and financial records
– Ability to enforce camp rules while maintaining positive guest relations