Key Responsibilities
Install, configure and maintain software, hardware and IT systems.
Provide troubleshooting and technical support for users both onsite and remotely.
Manage IT assets across office locations and project sites.
Create Active Directory accounts, join machines to the domain and perform routine software deployments.
Support Windows OS, Microsoft Office suites, antivirus tools and ERP applications.
Install and activate engineering and design applications such as AutoCAD, Revit and Photoshop.
Perform structured cabling tasks (CAT6), including crimping and cable testing.
Install and maintain IP phones and related telephony equipment.
Carry out basic network tasks involving switches, hubs and firewalls.
Coordinate with third-party vendors for ELV systems including Wi-Fi, CCTV, access control and wider networking infrastructure.
Requirements
Practical experience in IT support or helpdesk roles.
Strong troubleshooting ability and clear communication skills.
Comfortable working in both office environments and on project sites.
UAE driving license is an advantage.