Job Title – Guest Service Agent – Female
Qualifications – Diploma/ Graduate
Requirements:
Welcome and assist guests at the front desk
Handle check-ins, check-outs, and reservations efficiently
Respond to guest inquiries, requests, and complaints politely
Maintain records of guest interactions and transactions
Coordinate with housekeeping, F&B, and other departments
Provide information about hotel facilities, services, and local attractions
Graduate or Diploma in Hospitality/Hotel Management preferred
Female candidates only
Good communication and interpersonal skills
Pleasant personality and professional appearance
Prior experience in front office or guest service is a plus