Job Position – Customer Service Agent
Company Name – HR Orb
Seeking a dedicated and customer-oriented Customer Service Agent to manage customer inquiries, provide timely and effective support, and ensure a high level of customer satisfaction. The ideal candidate will communicate with customers across multiple channels, resolve issues professionally, maintain accurate records in CRM systems, and coordinate with internal teams to ensure smooth service delivery.
Key Requirements:
– Proven experience in customer service or client support.
– Strong communication and phone-handling skills.
– Familiarity with CRM systems.
– Ability to multitask and manage time effectively.
– Proficiency in English.