Job Position – IT Support Specialist
Company Name – CloudJune Technologies
Location: Abu Dhabi, UAE
Only candidates who can join immediately will be considered.
Working Hours: Monday to Saturday | 9:00 AM – 6:30 PM
Are you passionate about solving technical challenges and delivering exceptional user support?
Key Responsibilities:
-Serve as the initial point of contact for technical assistance
-Troubleshoot hardware, software, and network issues
-Manage and update support tickets
-Maintain documentation and create knowledge base articles
-Provide remote assistance and conduct user training
-Assist with hardware/software installation and configuration
What We’re Looking For:
-Experience: 2–4 years in IT support (Mandatory)
-Education: B.E / B.Tech (Mandatory)
Skills:
Strong troubleshooting and problem-solving abilities
Knowledge of Windows, macOS, networking basics, and ITSM
Excellent communication and customer service skills
Certifications (Optional): CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate
Nationality: Open to India, Pakistan, Sri Lanka, Philippines, and others