Receptionist / Customer Service
Job ID: 620469
20 Mar 2026
Customer Service / Telecalling
Secretary / Front Office
Fluency in English, Proficiency in Arabic
Jobseekers from any country
Receptionist / Customer Service
Job Location : UAE
Key Responsibilities :
• Customer Relations: Greet clients upon arrival, manage the check-in process, and offer refreshments in the waiting lounge.
• Appointment Management: Coordinate service bookings via phone, WhatsApp, and email, optimizing the daily workshop schedule.
• Documentation: Open “Job Cards” accurately, ensuring all customer concerns and vehicle details are captured in our management system.
• Invoicing & Payments: Handle POS transactions, process cash/card payments, and explain basic invoice line items to customers.
• Communication Bridge: Provide status updates to customers regarding their vehicle’s progress after consulting with Service Advisors or Technicians.
• Administrative Support: Maintain an organized filing system for vehicle records, inspection reports, and insurance claims.
Required Skills :
• Language Proficiency: Fluency in English is mandatory. Proficiency in Arabic
• Experience: Minimum 2–4 years in a receptionist or customer service role.
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