Job Description

Call Center Officer / Agent

Pact Employment Services

Job ID: 622567

09 Apr 2026

Job ID: 622567

09 Apr 2026

Job Location

United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

call center experience

Preferred Jobseekers

Jobseekers from any country

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Call Center Officer / Agent

Job Location : UAE

Key Responsibilities :

• Handle inbound and outbound customer calls professionally
• Respond to customer inquiries via phone, email, or chat
• Resolve customer issues efficiently and ensure satisfaction
• Maintain accurate customer records
• Escalate complex cases when necessary

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