Customer Service Representative
Job ID:
626777
23 May 2026
Dubai, United Arab Emirates
Customer Service / Telecalling
Basic computer knowledge and familiarity with office applications
Jobseekers from any country
Customer Service Representative
Job Location : Dubai, United Arab Emirates
Key Responsibilities :
• Handle customer inquiries through phone calls, emails, and direct communication channels.
• Provide accurate information regarding company services, products, and processes.
• Maintain a professional and friendly approach while interacting with customers.
• Resolve customer concerns and complaints efficiently and professionally.
• Record customer interactions and maintain updated service records.
• Coordinate with internal departments to ensure smooth issue resolution.
• Assist customers with guidance, support, and follow‑up when required.
• Ensure high levels of customer satisfaction through quality service delivery.
• Maintain proper communication standards and company policies during all interactions.
• Support daily customer service operations and administrative tasks.
Requirements :
• 1–4 years of experience in customer service, call center, or related fields preferred.
• Fresh candidates with strong communication skills are also encouraged to apply.
• Fluency in Hindi, English, and/or Arabic is preferred.
• Excellent verbal and written communication abilities.
• Strong interpersonal and problem‑solving skills.
• Ability to work in a fast‑paced professional environment.
• Basic computer knowledge and familiarity with office applications.
• Positive attitude, professional appearance, and customer‑oriented mindset.
Disclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. Applicants are advised to research the bonafides of recruiters independently. We do not endorse requests for money payments and strictly advise against sharing personal or financial information. If you suspect malpractice, please email to us.