Lead and guide the sales team to achieve targets and meet sales goals
Train, coach, and mentor sales associates to enhance their product knowledge and sales techniques
Monitor and analyze sales performance, providing feedback and implementing improvement strategies
Develop and implement effective sales strategies and promotional activities
Build and maintain strong customer relationships to drive repeat business
Collaborate with the management team to set sales targets and contribute to overall business goals
Ensure compliance with company policies, procedures, and ethical standards
Resolve customer complaints or issues in a professional and timely manner