Job Description

Call Centre Agent

Peaksy Adventure Park & Family Restaurant

Job ID: 626221

14 May 2026

Job ID: 626221

14 May 2026

Job Location

Abu Dhabi, United Arab Emirates

Experience

1 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Knowledge of Arabic

Preferred Jobseekers

Jobseekers from any country

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Call Centre Agent

Job Location : Abu Dhabi, UAE

Key Responsibilities :

• Handle inbound and outbound customer calls efficiently.
• Convert inquiries into confirmed party bookings.
• Follow up with leads through calls and WhatsApp.
• Clearly explain party packages, events, and ongoing promotions.
• Update and maintain CRM records accurately.
• Coordinate confirmed bookings with the operations team.
• Deliver consistent, friendly, and professional customer service.

Requirements :

• Previous experience in a call centre, telesales, or customer service role is preferred.
• Fluency in English.
• Knowledge of Arabic is an advantage.
• Strong communication and sales skills.
• Experience with CRM systems is preferred.
• Target‑driven and energetic personality.
• Ability to work under pressure and meet daily targets.

Salary & Benefits :

• AED 2,500 – AED 3,000 per month.
• Incentives/commission based on performance.
• Career growth opportunities.
• Friendly and dynamic work environment.
• Must have own visa; company sponsorship is not available.

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