Customer Service Executive – Freight
Job ID:
627787
01 Jun 2026
Dubai, United Arab Emirates
Customer Service / Telecalling
Marine / Shipping Services
Supply Chain / Logistics / Import / Export
Knowledge of shipping and import-export procedures
Jobseekers from any country
Customer Service Executive – Freight
Job Location : Dubai, UAE
Key Responsibilities :
• Handle customer service operations related to freight forwarding activities.
• Respond to client inquiries and provide shipment updates.
• Coordinate shipping, import, and export documentation processes.
• Maintain strong communication with customers, agents, and internal teams.
• Support smooth freight coordination and operational activities.
• Ensure timely handling of customer requests and service issues.
• Maintain accurate customer and shipment records.
Requirements :
• Minimum 3 years of experience in logistics or freight forwarding customer service.
• Good communication and interpersonal skills.
• Knowledge of shipping and import-export procedures.
• Ability to handle customer queries and operational coordination.
• Strong organizational and multitasking abilities.
• Customer service and freight forwarding knowledge.
• Shipping and logistics coordination skills.
• Import-export documentation understanding.
• Communication and client management abilities.
Benefits :
• Competitive salary package with benefits.
• Professional and supportive work environment.
• Career growth opportunities.
• Opportunity to work within the logistics and freight industry.
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