IT Support Engineer / Officer
Job ID:
629291
14 Jun 2026
network , troubleshooting
Jobseekers from any country; Locally available candidates only apply for this job
Key Responsibilities
Resolve daily hardware, software, peripheral, and network support calls across corporate and remote sites.
Monitor and troubleshoot network infrastructure (switches, firewalls, primary/secondary connectivity) to ensure business continuity.
Manage end-user devices, endpoint security, and identity access via AD/Entra ID and Office 365 Admin Centers.
Collaborate with internal teams and vendors to test, validate, and document system changes and module updates.
Contribute to digitalization projects by identifying inefficient, paper-based, or manual business processes.
Build and maintain automated workflows and custom business applications using suitable platforms.
Provide essential system support for SAP S/4HANA and SuccessFactors, including permissions, access troubleshooting, and basic data adjustments.
Experience
3–5 years of proven experience in IT support, network administration, or a systems-focused helpdesk role.
Required Core Competencies
Strong knowledge of Office 365 administration, SharePoint infrastructure management, and Windows/macOS.
Hands-on ability to create automated multi-step workflows using Power Automate and low-code applications via Power Apps.
Solid understanding of TCP/IP networking, routing, secure VPN access, and managing failover internet setups.
Practical experience with SAP S/4HANA and SuccessFactors (or similar ERP/HCM platforms) is an added advantage.
Education
Bachelor’s degree in Information Technology or a related technical field.
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