Customer Service Representative (Reception/Call Center)
Job ID:
631907
07 Jul 2026
Customer Service / Telecalling
customer management , client management
Jobseekers from any country
š¹ Job Title: Customer Service Representative (Reception/Call Center)
š Place of Work: Riyadh
š Career Goal:
To provide a distinguished experience for patients and customers by receiving them, responding to their inquiries, managing appointments, and providing telephone support that reflects the center's professionalism and quality of services.
š Duties and Responsibilities:
š¹ Receiving and welcoming patients and visitors professionally.
š¹ Answering phone calls and customer inquiries.
š¹ Book and confirm appointments and make necessary adjustments.
š¹ Provide information related to medical services and review procedures.
š¹ Coordinating with the medical and administrative departments to ensure the quality of service.
š¹ Accurately update patient data on the system.
š¹ Following up on customer requests and working on resolving feedback and inquiries.
š¹ Compliance with the Center's policies and procedures.
š Requirements:
š¹ Proficiency in spoken and written English.
š¹ Gear readiness.
š¹ The applicant must not be on the job head, with readiness to start immediately.
š¹ Excellent communication skills and the ability to deal with clients professionally.
š¹ Previous experience in reception, customer service, or call centers is preferred.
š Advantages:
š¹ A professional work environment in the health sector.
š¹ Opportunities for development and training.
š¹ Competitive salaries and benefits.
š¹ Working within a distinguished team.
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