Housekeeping Supervisor
Job Location : Abu Dhabi, United Arab Emirates
Key Responsibilities :
• Plan, direct, and supervise the daily activities of the housekeeping department to ensure efficient and consistent operations.
• Conduct thorough inspections of guest rooms, corridors, and public areas to verify that cleanliness and quality benchmarks are met at all times.
• Allocate daily duties to housekeeping team members and monitor individual performance to ensure productivity and quality standards are maintained.
• Oversee the correct use, storage, and inventory management of all housekeeping supplies, chemicals, and equipment.
• Maintain close communication with the Front Office, Maintenance, and other hotel departments regarding room status updates and special guest needs.
• Identify and report maintenance or repair issues promptly, and follow up to confirm timely resolution by the relevant team.
• Ensure strict adherence to hotel hygiene standards, health and safety regulations, and all internal housekeeping procedures.
• Handle guest requests and resolve housekeeping-related complaints efficiently, professionally, and with a focus on guest satisfaction.
Requirements :
• Minimum 2 to 3 years of housekeeping experience within UAE hotels, with supervisory responsibilities.
• Proven track record in a Housekeeping Supervisor role within a hotel environment is required.
• Strong working knowledge of housekeeping standards, cleaning techniques, and hotel operations.
• Demonstrated leadership, team management, and communication abilities.
• Capable of training, motivating, and guiding housekeeping staff to achieve high performance.
• Exceptional attention to detail and a genuine commitment to delivering outstanding guest satisfaction.
• Ability to manage competing priorities and perform well under pressure in a fast-paced hotel environment.
• Willingness to work rotating shifts, weekends, and public holidays as required by the hotel schedule.