Platinum Coast Hotel Apartments
Job ID:
637854
28 Aug 2026
Fujairah, United Arab Emirates
Property Management Systems (PMS), hotel reservation workflows, front desk cashiering, and basic administrative software
Jobseekers from any country
Front Office Executive
Job Location : Fujairah, United Arab Emirates
Key Responsibilities :
• Execute efficient guest check-in and check-out procedures while confirming billing details and ID documentation.
• Welcome arriving guests, respond to phone/email inquiries, and process room allocations and advance reservations.
• Coordinate closely with Housekeeping and Maintenance teams to ensure room readiness and timely issue resolution.
• Address guest inquiries, resolve service complaints, and uphold company hospitality standards.
• Process cash, card, and electronic payment transactions while maintaining precise front desk cashiering logs.
• Maintain complete guest profiles, registration records, and daily front office operational reports.
Requirements & Qualifications :
• Education & Background: Diploma or Bachelor’s Degree in Hospitality Management or a related field preferred; prior Front Office or hotel reception experience in the UAE is highly advantageous.
• Technical Mastery: Working knowledge of Property Management Systems (PMS), hotel reservation workflows, front desk cashiering, and basic administrative software.
• Core Competencies: Front desk management, guest relationship handling, shift flexibility, problem resolution, and clear verbal/written communication skills.
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