Customer Service Executive
Job ID:
639264
09 Sep 2026
Dubai, United Arab Emirates
Customer Service / Telecalling
MS Office applications, CRM software, logistics operations, shipment coordination, and customer service
Jobseekers from any country
Customer Service Executive
Job Location : Dubai, United Arab Emirates
Key Responsibilities :
• Handle customer inquiries and provide prompt, professional support
• Manage shipment bookings and coordinate with customers and vendors
• Prepare purchase orders (POs) and shipping-related documentation
• Monitor shipment progress and ensure timely deliveries
• Coordinate with internal departments to resolve customer and shipment issues
• Follow up on pending bookings and shipment status
• Build strong customer relationships and contribute to customer satisfaction and retention
Requirements :
• Bachelor’s Degree
• 1–2 years of experience in logistics or freight forwarding is preferred
• Strong communication and problem-solving skills
• Excellent organizational and follow-up abilities
• Ability to multitask and perform effectively in a fast-paced environment
• Strong knowledge of MS Office applications, CRM software, logistics operations, shipment coordination, and customer service
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