### Tasks and Responsibilities:
- Evaluate medical conditions, identify patient needs, and develop appropriate follow-up plans.
- Coordination between doctors, nurses, and medical and administrative departments to ensure continuity of care.
- Follow up the patient's journey from the beginning of receiving the service until the completion of the treatment plan.
- Follow up on complex cases and work to address barriers that may affect the quality of care.
- Contribute to improving the patient experience and raising the efficiency of health services.
- Prepare periodic reports and document cases in accordance with the approved policies and procedures.
### Qualifications and Requirements:
- Bachelor's degree in nursing or a related health specialty.
- Work experience in case management or health care coordination within hospitals or medical facilities.
- Good knowledge of healthcare pathways, quality standards, and patient safety.
- Outstanding skills in communication, coordination, and problem-solving.
- Proficiency in the English language and the use of electronic medical systems.
- Ability to manage multiple cases and prioritize efficiently.