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Judylyn STA ANA

Candidate ID: 1484828

Career Summary

Diploma with 10 years of experience in Administration / Secretary / Receptionist / Basic IT

Skill Set

Administration, Executive Secretary, Microsoft, Document control, ISO - 9001/14001/18001, receptionist

Professional Information

Total Experience : 10

Nationality : Philippines

Qualification Level : Diploma

Job Function : Administration / Commercial Operations

Work Location Preference : UAE

Detailed Profile

Barsha Heights, Dubai UAE
Mobile # +971 56 549 3331


To associate with a progressive organization that enhances my knowledge and skills according to the latest trends and to become a part of a team that dynamically works towards the growth of the organization and gains satisfaction thereof.


Secretary/Document Control
Almarsat Projects Development - Tecom
December 14, 2014 - Present

• Managing meeting and site visit for Dubai Court/Ministry of Justice Engineering Case.
• Management representative of ISO Standards QMS 9001:2008, HSE 14001:2015 & OHSAS 18001:2007
• Registration for arbitration in all Asian region.
• Recruiting, training and supervising junior staff and delegating work as required;
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Handling Accounts – Expenses, Petty Cash, Invoicing, LPO, receive payments from clients.
• Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.
• Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, travel and hotel booking for CEO.
• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
• Maintains customer confidence and protects operations by keeping information confidential.
• Prepares reports by collecting information.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Keeps equipment operational by following manufacturer instructions and established procedures.
• Secures information by completing database backups.
• Provides historical reference by utilizing filing and retrieval systems.
• Contributes to team effort by accomplishing related results as needed.

Naturopathy Touch JLT
Lake City, Jumeirah Lakes Towers August 15, 2013 - December 12, 2014

? Deliver excellent customer service, at all times
? Assist in keeping the center reception area clean and tidy.
? Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via email
? Administer all reservations, cancellations and no-shows, in line with company policy
? Keep up to date with current promotions to provide information to clients, on request

Supervisor (Promoted)
Soumsoum Restaurant
Lake Terrace, Jumeirah Lakes Towers March 08, 2012 to August 2013

? In-charge of ordering consumables and other items.
? Prepares Local Purchase Order for local suppliers.
? Created restaurant procedures for manuals and training
? Maintained administrative functions - inventory, employee attendance and counseling,
? Brought new items into the outlets in order to increase sales
? Resolved guest concerns and complaints in order to maintain a positive atmosphere

Secretary (Promoted)
Demo Power (Unilever PHILIPPINES)
June 2010 – December 2011

? Answer telephones and give information to clients or customer, take messages and transfer calls to appropriate individuals.
? Assist visitors and directing them to the people they came to meet.
? Carry out routine clerical tasks and errands to assists employees and clients.
? Manage clients or customer’s files and other office records.
? Copying documents for mailings or for internal distribution.

Product Ambassador
Demo Power (Unilever PHILIPPINES)
May 2009 – June 2010

? Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
? Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
? Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
? Suggest specific product purchases to meet customers' needs.
? Identify interested and qualified customers to provide them with additional information.
? Prepare or alter presentation contents to target specific audiences.
? Sell products being promoted and keep records of sales.
? Work as part of a team of demonstrators to accommodate large crowds.

Secretary / Receptionist
Nutri-Grain Rice Mill September 2007 – January 2009

? Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
? Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
? Make copies of correspondence and other printed material.
? Set up and maintain paper and electronic filing systems for records and other material.
? Collect and disburse funds from cash accounts and keep records of collections and disbursements.
? Establish work procedures and schedules and keep track of the daily work of clerical staff.
? Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
? Order and dispense supplies, prepare and mail checks.

SM Hypermarket
November 2006 – June 2007

? Accepts cash, checks, or gift check for payment; completes check and gift check transactions according to established procedure.
? Calculates discounts or references; requests customer identification for certain discounts and receipts as required.
? Balances cash drawer and receipts; documents discrepancies.
? Trains new cashiers.

Machine Operator (Working Student)
INDOPHIL Industry February 2005 – August 2006

? Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.
? Observe machine operations to ensure quality and conformity of filled or packaged products to standards.
? Adjust machine components and machine tension and pressure according to size or processing angle of product.
? Attend or operate machine that packages product.
? Stop or reset machines when malfunctions occur, clear machine jams, and report malfunctions to a supervisor.
? Secure finished packaged items by hand tying, sewing, gluing, stapling, or attaching fastener.
? Inspect and remove defective products and packaging material.


ISO – QMS 9001:2008 Administrative Writing
ISO – HSE 14001:2015 Basic IT / Microsoft Office Skills
ISO – OHSAS 18001:2007 Professionalism
Confidentiality Verbal Communication
Supply Management Organization
Scheduling Reporting


TERTIARY : Bulacan State University
BIT Computer Technology 2004-2006
Malolos City, Bulacan


Birthday : June 3, 1987
Sex : Female
Status : Single
Religion : Roman Catholic
Citizenship : Filipino
Visa Status : Employment Visa (Transferrable)
Language : English (Fluent) Tagalog (Mother Tongue)


Available upon request.