ALIZA HIRANI
alizahirani@gmail.com | LinkedIn | (214) 335-7246
EDUCATION
Harvard Medical School Remote
AI in Health Care: From Strategies to Implementation
The University of Chicago Masters in Social Service Administration
The University of Michigan Bachelor of Arts in Sociology with Honors
Minor in Community Action Social Change
PROFESSIONAL EXPERIENCE
Chicago, IL
Ann Arbor, MI
Children’s Health Dallas, TX
Director of Psychiatry, Center for Pediatric Psychiatry July 2023- Present
Provide leadership and oversight of all aspects of patient care, staff management, academic training, program
development and quality initiatives for Inpatient, ED, Psychiatry, Psychology, PHP, SPARC, Research, UTSW
Fellows, Early Childhood and Depression Clinic. Leading a team of 115 staff, serving 5,000 children in the Dallas
Fort Worth area
? Implemented measurement based care to track patient outcomes, enhance provider clinical decision
making, and increase patient and provider communication- product implementation of WelcomeMobile
? Operationalized electronic patient questionnaires and screening tools to eliminate paper based processes
? Implemented Threat Management Team to reduce workplace violence and improve leader response to
safety incidents, which led to increased employee satisfaction on Gallup employee engagement Survey
? Increased staff productivity by 200% in less than 9 months of onboarding as a new leader
? Increased net revenue by $10M than projected
? Increased patient access and retention rates by 20%
? Strategized digital front door to increase access to care while reducing use of ER for mental health patients
? Increased month over month operating income by 20% by increasing productivity, creating new staffing
ratios; monitoring denials and rejected claims, tracking collections and aging reports; reduced denials by
33%
? Developed a centralized Access and Intake center for Psychiatry and Behavioral Health
? Developed training and programming for hospital staff and providers to prevent workplace burnout.
? Manage partnerships and contracts for inpatient psychiatry beds with behavioral health facilities and local
mental health authorities to reduce hospital recidivism
Texas Health Resources Arlington Memorial Hospital Behavioral Health Arlington, TX
Lead delivery of clinical services - including psych/behavioral health consult for Emergency Department, Med
Surge/ICU/L&D, intake, behavioral health inpatient, PHP, IOP, and triage - training, and professional development
of 90 employees across inpatient hospital and outpatient clinic. Received Rex C. McRae Leadership Award
Director of Clinical Services Sept 2019- June 2023
? Launched new clinics and satellite locations, four outpatient programs for postpartum women, substance
abuse, university/college students, dual dx and virtual intake, and Schwartz Rounds program to incorporate
researched-based strategies for culture of compassion and wellness for hospital staff and healthcare system
? Launched telehealth intake assessments and created centralized Intake/Access center
? Implemented health technology product- ObservSmart for patient safety rounding across all locations
? Increased Revenue by $6M with expansion of programs and clinics
? Achieved 365 days with no Serious Safety Events Patient Safety award
? Exceeded expectations across all KPIs: Achieved max score of 100 for outpatient patient satisfaction,
improved inpatient satisfaction by 33%, virtual assessment volume by 66.9%, and exceeded staff
productivity benchmarks at 103%
? Tracked patient safety and quality outcomes trends and reduced patient elopements by 75% in two years,
decrease in AMAs by 20%, and lowered R&S by 65%
? Improved lean processes for billing/charges accuracy in EMR with EPIC builds
Interim Clinical Manager May 2019-Sept 2019
? Improved outcomes for patient recidivism
? Maintained legal compliance under TAC and coordinated with courts to facilitate involuntary care
? Completed successful TJC survey with no conditional or high level findings
? Streamlined admission process and improved intake/triage to admission time by 50%
? Designed and implemented psych/behavioral health specific treatment plan EPIC builds across all 26 locations
Clinical Therapist Oct 2018-May 2019
? Designed inpatient and outpatient adolescent and adult curriculum and milieu programming
? Quantified patient improvement in depression by tracking PHQ-9 and saw 35% decrease in inpatient and
up to 60% decrease in outpatient program
Clinical Therapist, Sundance Behavioral Health Feb 2018-Oct 2018
? Conducted daily groups, discharge, and process for pediatric, adolescent, and adults struggling with behavioral
and mental health
Qualified Mental Health Professional, Metrocare Services • Led weekly meetings with Samuell C&A clinical staff
• Advised QMHPs for weekly case consultation
• Monitored weekly bench production for each QMHP
• Conducted weekly individual and family therapy sessions
• Conducted mental health assessments and create treatment plans for clients based on diagnosis
• Maintained a case load of approximately 60 patients
Jan. 2017-Jan. 2018
Board Member, Aga Khan Social Welfare Board June 2016- June 2023
• Provided supervision and case consultation to caseworkers determining necessary level of care for
individuals struggling with SI, aggression, and AVH
• Provided psych-education groups on coping skills, stress management and impacts of adverse childhood
experiences on mental health
• Organized and led National and Local College Expedition tours for 85 students and managed 15 mentors
across North America
• Provided crisis intervention and created safety plans with individuals experiencing mental health crisis
• Developed curriculum & workshops on mental health for pediatric, adolescent, adult, & geriatric population
Researcher, Linguistic Profiling in Healthcare, Washington University in St. Louis April 2013- March 2018
• Designed a research project to understand one method of discrimination, specifically linguistic profiling,
and its effect in creating health disparities in African Americans trying to access colon cancer screening
and treatment with Professor John Baugh
Co-Facilitator, Intergroup Dialogue-University of Michigan Sept. 2012-May 2014
• Trained in dialogic communication, community building, conflict surfacing/de-escalation, and social justice
education.
• Planned group sessions to promote dialogue around power, privilege, and oppression
• Worked with co-facilitators and peers to collectively deepen our awareness of social identities, social
conflicts, and social justice
Diversity Peer Educator, University of Michigan Housing April 2013-May 2014
• Facilitated Conflict Resolution workshops for both residents and staff members of all identities
• Trained in Mental Health First Aid to provide crisis response for students in the dorm
• Worked to strengthen the residential communities through educational, social, and cultural programs
• Worked to highlight minority identities and building allies
HONORS & AWARDS
Rex C. McRae Leadership Award, Texas Health Arlington Memorial Hospital May 2021
Recipients of this award are supervisors and above who have demonstrated superior leadership and
management qualities. Award criteria include:
• A commitment to quality, such as: leading innovation, building teams, developing and empowering people
and managing diversity.
• An exceptional initiative or creative ability, such as: the development and enhancement of methods to
improve service resulting in substantially increased productivity and efficiency.
• Mentoring and/or making substantial contributions in the growth and wellbeing of THAM employees.
Family Support Fellow, University of Chicago and Metropolitan Family Services 2015-2016
• Conducted research on family dynamics for minority populations
• Conducted mental health assessments, diagnosed using the DSM-V, and created treatment plans for clients
• Provided workshops and trainings utilizing family systems approach, TR-CBT, and mindfulness techniques
Patricia Gurin Award, University of Michigan Program on Intergroup Relations May 2014
• Awarded to dedicated students who worked to create, inclusive campus spaces, research social identity and
• social inequality, teach courses on socialization and systems of oppression, and facilitate inter/intragroup
• dialogues for multiple semesters
Best Multicultural Council, University of Michigan May 2014
• Awarded Best Multicultural Council on campus for our social justice programing in the residential halls
Fellow, Summer Youth Dialogues, UofM IGR and Social Work Fellowship Spring/Summer 2013
• Created lesson plans and community action projects on educational, economic and racial justice
• Facilitated the dialogues on educational, economic, and racial justice in Metro Detroit
ADDITIONAL
Media North Texas Hospital Expands Mental Health Services, WFAA (Feb 2023)
When Talking About Your Child’s Mental Health, Be Direct, Fort Worth Reporter (Dec 2021)
How Stress Affects the Female Body, Grand Prairie Chamber of Commerce (Mar 2021)
Mental Health for College Freshman, Southern Methodist University (Sep 2020)
Title IX & Sex Discrimination, 15th Annual Diversity & Leadership Conference (Apr 2019)
Muslim Mental Health, Harvard University(March 2019)
Bullying and Mental Health, Girl’s Scouts of American (Nov. 2018)
Mental Health for College Freshman, Texas A&M College Station (Oct. 2017)
Mental Health and the Courage to be Imperfect, MIT’s College Symposium (Aug. 2017)
Publication Hirani S, Vu P, Halac M, Benkli B, Jevotovsky D, Vega J, Bohacek S, Yu J, Hirani A, Orhurhu V,
Odonkor C, Ehrenfeld J, Shadid I, Azadian A, Mayrsohn B, Kwon A, Hirani Z, Osuagwu U, Bird J,
Gilligan C, Darnall B, Williams K, Hooten WM, Srinivasan S. Transforming Pain Medicine: The
Power of Collaboration, Entrepreneurship, and Innovation. Pain Medicine (Journal). Jan 2025
License: Licensed Clinical Social Worker (mental health provider and administrator)
Certifications: Basic Cardiac Life Support - BCLS (2018-Present); Advanced Crisis Prevention Intervention - ACPI
(2018-Present); Mental Health First Aid (2013-Present)
Skills Hospital Leadership/Management; AI Implementation; Public Health; EPIC/Electronic
Health Records, Community Outreach; Crisis De-escalation; Conflict
Resolution/Intergroup Therapy; Curriculum Development; Public Speaking; MS Office
Languages English (Native); Spanish (Professional); Hindi/Urdu (Professional