Juyee Nair
PROFESSIONAL SUMMARY
Accomplished Sales & Operations Manager with a successful transition to Country Sales & Training Head, leveraging expertise in business planning and product training. Proven track record of driving revenue growth, optimizing operational efficiency, and developing highperforming teams. Proficient in utilizing digital training tools to enhance learning experiences and drive business growth.
EXPERIENCE
Sante Barley Middle East - Country Sales & Training Head
Dubai
03/2016 - Current
• Led the transition from Sales & Operations Manager to Country Sales & Training Head, taking charge of developing and executing training strategies.
• Created comprehensive training modules for internal teams, distributors, and end-users, enhancing product knowledge and sales performance.
• Utilized digital training tools, including Learning Management Systems (LMS), virtual classrooms, and e-learning authoring tools, to deliver engaging and interactive training sessions.
• Recruited, trained, and managed international sales team, creating supportive and motivational environment to encourage team to meet and exceed targets.
• Successfully managed sales and distribution channels for organic food supplements in the UAE and the Middle East region.
• Coordinated with cross-functional teams, including marketing, finance & regulatory compliance, to ensure alignment with training objectives.
• Maintained strong relationships with key customers and suppliers, fostering increased customer satisfaction & loyalty.
• Conducted market research and analyzed trends to identify new business opportunities and product development possibilities.
• Developed & implemented strategies to optimize supply chain efficiency, reduce costs & improve overall operational performance.
• Introduced sustainable & eco-friendly practices in the supply chain & operations, aligning with the company's commitment to sustainability.
• Mentored & trained the sales & operations team.
• Generated timely and accurate reports, including sales forecasts, budgets, costing & pricing policies & operational performance metrics, to enable informed decision-making by the senior management team.
• Reviewed traditional trade and end-user business to build loyal, lasting distributor relationships & conducted analysis of the business and its competitors to forecast revenue and devise appropriate business management strategies.
Dubai, UAE +971 503575115, wishjui@gmail.com
CORE QUALIFICATIONS
• Digital Training Tools
• Digital Learning Solutions
• Learning Management Systems
(LMS)
• Training Needs Analysis
• Training Evaluation & Metrics
• Learning Strategy Design & Implementation
• Performance Enhancement Programs
• Partnership marketing
• HubSpot CRM
• Hiring and training management
• Competitive and trend analysis
• Demand generation marketing
• Brand-building strategies
• Trend analysis
• Facebook, Twitter, and Instagram proficient
• Sales forecasting
• Sales training
• Product training
• Internet and e-mail marketing
• Leadership Development
• Employee Engagement
• Cross-Functional Collaboration
• Change Management
• MS Office Suite
EDUCATION
Oct 2022
CTLP & Dubai Trade
Trade & Logistics Professional Certificate
March 2023
Ateneo De Manila University
Demand & Forecasting
Management
• Collaborated successfully with key internal stakeholders and departments to gain necessary support to optimize sales success.
Homana Waste Management & General Transport - Operations
Manager
Abu Dhabi
06/2014 - 01/2016
• Oversaw budget, accounting, and payroll to meet deadlines & trained and mentored a high-performing team through regular performance reviews, individual feedback, and professional coaching. Oversaw employee recognition program to encourage professional development and high performance. Developed & implemented standard operating procedures (SOPs)
• Hired and evaluated associates and management staff to add to the workforce and meet demands.
• Managed waste-tracking databases with regular updates for ongoing analysis and improvement planning. Disposed of waste consignments safely and appropriately, meeting industry standards.
• Trained staff to develop hard-working, efficient teams in delivering quality waste and decommissioning operations. Implemented health, safety and environmental policies to maintain compliance and safety standards.
• Dealt with complaints over the phone and in person with professional, responsive service to maintain customer satisfaction. Supported management in developing and implementing waste reduction and recycling targets, improving department performance.
• Made sure waste and recycling collections met Standard Operating Procedures for professional, compliant services. Investigated illegal waste dumping and fly-tipping, working with law enforcement to find solutions and eliminate further issues.
International Placewell Consultants, Eastern India - Administrative & Counseling Head
Kolkata
02/2009 - 04/2014
• Assisted students in identifying suitable programs, universities, and countries based on their academic qualifications, career aspirations, and personal preferences & conducted comprehensive assessments of students' academic backgrounds, interests, and goals to develop tailored study plans. Advised students on admission requirements, application procedures, and deadlines for universities and scholarship programs.
• Assisted students in preparing and reviewing application materials, including essays, resumes, and recommendation letters. Guided students through visa application processes, ensuring compliance with immigration regulations and documentation requirements. • Conducted pre-departure orientations to help students to travel.
March 2022
London International Studies &
Research
Human Resource Management - CPD & KHDA Certified
2021
Level -3 -CPD Certified
Leadership & People Management
Diploma
2021
Priority Academy
CBT (Cognitive Behavioral Therapy)
Coach Practitioner Certification
(CTAA)
2020
Alpha Academy
Diploma: Counseling &
Psychotherapy
2020
Alpha Academy
Certificate Course on Counseling
Skills
2002
Calcutta University
Bachelor of Arts: Language & Literature
2002
HLS India, British Council UK
Certification in Counseling,
Training, and Consultancy
1998
Calcutta University
Bachelor of Science: Biochemistry