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Adele Haddad

Candidate ID: 1380741

Career Summary

Highly experienced Executive Assistant with over a decade of service in various industries. Proven track record of providing exceptional administrative support to senior executives and efficiently managing daily operations. Adept at communication, organization, and multitasking.

Skill Set

personnel, HR, assistance, executive, marketing, teamwork, computer skills.

Professional Information

Total Experience : 10

Nationality : Jordan

Qualification Level : Graduate

Job Function : Administration / Commercial Operations

Work Location Preference : Kuwait, Bahrain, Saudi Arabia, Qatar, UAE

Detailed Profile

Adele Haddad
Executive Assistant
Currently Amman Jordan willing to relocate
Amman, Jordan
+962 79 151 0782
Highly experienced Executive Assistant with over 8 years of professional
experience in various industries. Proven track record of providing exceptional
administrative support to senior executives and efficiently managing daily
operations. Adept at communication, organization, and multitasking. Committed
to achieving excellence and contributing to organizational success.
The International Company for Goldsmithing and Jewelry, Amman -
Executive Assistant to the Chairman.
May 2020 - PRESENT
? Calendar Management:
? Schedule and coordinate appointments, meetings, and
conferences for the Chairman.
? Manage the Chairman's daily agenda and prioritize tasks.
? Communication Management:
? Screen and respond to emails, phone calls, and other forms of
communication on behalf of the Chairman.
? Draft and edit correspondence and reports.
? Travel Arrangements:
? Make travel arrangements, including booking flights, hotels, and
? Information Management:
? Organize and maintain files, documents, and records.
? Research and gather information for the Chairman's projects and
? Meeting Support:
? Prepare meeting materials, agendas, and presentations.
? Attend meetings with the Chairman, take minutes, and follow up
on action items.
? Office Management:
? Ensure the Chairman's office is well-organized and stocked with
necessary supplies.
? Confidentiality:
? Handle sensitive and confidential information with discretion.
? Project Coordination:
? Assist in the planning and execution of special projects, events,
and initiatives.
? Monitor project timelines and milestones.
? Financial Responsibilities:
? Assist with budget management and financial reporting, if
? Research and Analysis:
? Conduct research on various topics and provide summaries and
recommendations to the Chairman.
? Problem Solving:
? Address issues and challenges that arise in the Chairman's work
and find solutions.
? Technology and IT Support:
? Provide technical support for the Chairman's devices, software,
and communication tools.
? Social and Networking Activities:
? Help plan and organize social and networking events on behalf of
the Chairman.
? Prioritization and Time Management:
? Assist the Chairman in managing their workload and ensuring
tasks are completed efficiently.
? Handle any other tasks and responsibilities as assigned by the Chairman.
Imseeh Jewelry, Amman - Administrative Assistant/ Office Manager
Oct 2010 - May 2020
? Serve as the primary point of contact for all internal and external
communications on behalf of the Chairman.
? Efficiently handle administrative tasks, including email correspondence,
memo drafting, and document preparation.
? Oversee and coordinate major operations and events for Imseeh Group,
ensuring their successful execution.
? Supervise and report on daily tasks, providing weekly and monthly
updates to department heads.
? Organize and manage Imseeh Jewelry's annual celebrations, including
media and newspaper coordination.
? Schedule and prioritize appointments and meetings for the Chairman.
? Prepare meeting materials, coordinate logistics, and attend meetings
when necessary.
? Handle phone calls, convey messages, and manage email
? Coordinate travel arrangements for executives.
? Maintain and organize important company records and documents.
Laceco Jordan Architects and Engineers, Abdali ProjectAdministrative Assistant
May 2008 - Oct 2010
? Front Desk Operations:
a. Greet clients, visitors, and employees as they enter the office.
b. Answer and direct phone calls to the appropriate staff members.
c. Manage the reception area and maintain a welcoming
d. Coordinate meeting room bookings and ensure they are set up as
? Document Management:
a. Organize and maintain physical and digital filing systems for
project documents, plans, and drawings.
b. Assist with document scanning, photocopying, and distribution.
? Correspondence Handling:
a. Sort and distribute incoming and outgoing mail and packages.
b. Draft and edit correspondence, including emails and letters.
? Client Support:
a. Assist clients with inquiries and provide information about the
firm's services.
b. Maintain a database of client contacts and project details.
? Project Coordination:
a. Assist architects with project coordination tasks, including
updating project schedules, budgets, and timelines.
b. Help prepare project proposals and presentations.
? Supply and Inventory Management:
a. Order office supplies and ensure their availability.
b. Keep track of inventory and replenish as needed.
? Travel Arrangements:
a. Make travel arrangements for architects, including booking
flights, hotels, and transportation.
? Meeting Support:
a. Prepare meeting agendas, materials, and presentations.
b. Take meeting minutes and distribute them to relevant team
? Vendor and Contractor Coordination:
a. Liaise with vendors and contractors for office maintenance,
repairs, and renovations.
b. Keep track of service contracts and agreements.
? Archiving and Records Management:
a. Maintain an organized system for archiving project files and
b. Ensure compliance with document retention policies for Laceco
? Assisting Architects:
a. Provide administrative support to architects, such as typing
reports, creating presentations, and managing their calendars.
? Direct Coordination with Laceco International head offices in Lebanon.
? Assist with any other administrative tasks as needed to support the
office's daily operation.
Arab Bank, Headquarters Shimisani Amman- Retained Mail Unit
June 2007 - May 2008
? Mail Handling:
a. Receive and sort returned mail from customers, which may
include letters, statements, and other documents.
b. Ensure the safe and confidential handling of customer
? Data Entry:
a. Enter relevant customer information and details from returned
mail into the bank's database or customer management system.
? Issue Identification:
a. Review returned mail to identify the issue by contacting the client
to confirm their post office address.
b. Determine the root cause of the issue.
? Communication:
a. Contact customers via phone.
b. Ensure clear and effective communication to resolve customer
c. Ensure that solutions are in compliance with bank policies and
? Documentation:
a. Maintain detailed records of customer interactions, including the
nature of the issue, actions taken, and resolutions provided.
b. Update customer accounts and profiles with relevant information.
? Follow-Up:
a. Conduct follow-up communication with customers to ensure that
their issues have been fully resolved and that they are satisfied
with the outcome.
? Process Improvement:
a. Provide feedback and suggestions for improving mail handling
and issue resolution processes.
b. Collaborate with colleagues to streamline workflows.
? Compliance and Security:
a. Adhere to bank security and confidentiality protocols when
handling customer information.
b. Ensure compliance with banking regulations and policies.
? Reporting:
a. Generate reports on customer mail volumes, issue types, and
resolution metrics.
b. Provide regular updates to supervisors and management.
Arab Jordanian Insurance Group, Amman - Training Course
Mar 2007 -June 2007
Included topics:
? Issued insurance policies, including travel insurance.
? Managed filing and document control.
? Processed insurance policy renewals.
? Maintained positive customer relations.
Hashemite University, Zarqa- Jordan - BA Risk Management and
Good Rating, accomplished in 3.5 years.