HR Business Partner | Organization Design | Talent Acquisition | Manpower Planning
A strategic, senior HR management professional with over two decades of performance-driven experience across recruitment/selection, performance management, career/succession planning, talent management, organizational change management, training & development, compensation, and personal development. A recognized people manager; skilled in managing diverse teams in local and multi-national environments. Equipped with a thorough understanding of Human resources functions and have achieved repeated success in guiding highly skilled cross-functional teams with the ability to build solid relationships with executive leaders.
Skills Summary
Management:
Manpower Planning
Change Management
Talent Acquisition & Management
Recruitment and Selection
New Business Development
Benefits Administration Excellence:
Employee Engagement
Transformation and Privatization
Payroll & Compensation
HR Business Partner/Generalist
Compensation & Benefits
Compliance Management Value-Added Leadership:
Training, Knowledge Transfer Communication & Interpersonal Skills
Analytical Skills, Critical Thinking
Conflict Resolution, Group Dynamics
People Management
Financial Management
Added Expertise
Career Progression
Senior Human Resource Business Partner 2021 – Present
YAS Holding, Abu Dhabi, UAE
Accomplishments:
? Facilitated support in the business’s vision, mission, and overall objectives by providing consulting and coaching to departmental leaders and managers.
? Improved productivity by developing and delivering HR plans and solutions in line with the needs and priorities of the entire Group through coordinating with leaders, key stakeholders, and HR colleagues.
? Improved employee engagement by supporting employees and managers in the required aspects of the employee lifecycle, involving employee relations, engagement, and wellbeing.
? Consistently met HR SLAs by monitoring overall HR activities.
Key Responsibilities:
? Strategic HR Business Partnering: Minimizing service performance by recommending advice to the Executive Board and managers on employment matters; influencing management and the leadership around the people agenda.
? Project Coordination: Ensuring effective run of working parties to facilitate the delivery of HR policies, projects, and initiatives.
? KRA/KPI Development:
o Improving efficiency by providing up-to-date knowledge of the legal framework within which HR operates.
o Building HR policies in line with current legislation and keeping abreast of modern HR procedures and best practices.
? HR Process Setup/Business Restructuring: Delivering people solutions aligned to business objectives through identifying HR priorities from corporate and departmental plans, as well as translating business requirements into effective HR practices.
? Productivity Enhancement: Enhancing overall performance by developing and executing pay and reward strategy through driving pay negotiations, production of annual reward statements, annual performance review, and bonus allocation process.
? Performance Management: Developing and implementing an annual agenda for HR strategy in line with the strategic plan and ensuring HR plans support the needs of personnel and are flexible enough to cope with changes as and when they occur.
? HR Operations Management: Responsible for conceptualization and implementation of robust strategies to ensure smooth operations, projects, HRM policies and involved in maintaining cordial as well as beneficial business relations with customers.
? Employee Engagement: Providing support in specific performance improvement initiatives, including through the implementation of a new behavioral competency framework and 360-degree feedback process.
? Job Management: Managing job evaluation system, advised on job design, job descriptions, and the correct grading of jobs, handled the annual appraisal process, monitored compliance with the timetable, and worked with the Head of HR to ensure consistency of quality in appraisal documentation.
? People Management: Building people capabilities in different Job levels & functions with high-impact coaching skills that maintain a consistent standard level of competencies, designing and facilitating creative training and development programs.
Project Manager, Consultancy Basis Contract to establish HR & Admin Department 2014 – 2019
Atyaf for Healthy Water, Amman, Jordan (2017 – 2019)
Micromed Medical Supplies Co., Amman, Jordan (2014 – 2016)
Accomplishments:
? Attained faster decision making as well as improved operating efficiency and eliminated duplication of work by managing the organization structure.
? Maintained framework for determining performance criteria through preparing job descriptions.
? Saved cost, increased hiring speed as well as screened and qualified profiles by driving business staffing and recruitment plan.
? Improved efficiency by managing the payroll systems selection, setup, and customizing.
? Reduced errors by designing as well as implementing HR policy and procedures.
? Encouraged positive behaviors across team, set expectations and standards for compensation for all salespeople, and drove results to achieve overall team and organizational goals by managing salary structure and incentive scheme.
? Improved performance by identifying the right employees for promotion as well as supporting workforce planning.
? Forecasted sales predictions, workforce demand, and amount of hours available for workers as well as satisfied employees by handling time attendance and vacations management tasks.
Key Responsibilities:
? Talent Acquisition: Improved current and potential capability throughout the business by leading management and leadership development initiatives, developed talent management objectives, and built talent management governance.
? Program Management: Designed, implemented, and evaluated management and organizational development programs and projects in conjunction with division management and corporate goals.
? Calendar Management: Developed an annual training calendar by planning and conducting the meetings with department managers, and employees to review performance trends, develop action plans and give recognition.
HR Business Partner; Administration Specialist 2010 – 2014
Japan Tobacco International, Amman, Jordan
Accomplishments:
? Ensured smooth run of operations by advising management on the administration, development, revision and implementation of human resources policies and procedures.
? Enhanced productivity by executing cohesive talent management analysis, including review and calibration of talent and succession planning.
? Improved employee engagement by promptly resolving complex employee relations issues, analyzing trends in partnerships to develop solutions, programs and policies.
? Ascertained consistent application of labor relations, employee relations, and various HR practices and strategies by maintaining seamless coordination with HR directors, teams, and other staff.
? Optimized workflow procedures within the company by handling administrative support duties.
? Eliminated risks through creating as well as revising systems and procedures by analyzing operating practices, recordkeeping systems, office layout and personnel requirements.
? Increased efficiency by developing and maintaining client-business relationships, communicating with marketing department on key initiatives, and maintaining databases.
Key Responsibilities:
As HR Business Partner
? Identified needed action through supervising employee engagement and satisfaction through on-boarding processes and other feedback.
? Suggested new approaches, policies and procedures to affect continual improvement in efficiency of department and services performed.
As Administration Specialist,
? Maintained as well as updated client/business confidence by safeguarding confidential information.
? Assisted as primary liaison to external stakeholders and reported directly to the executive director.
? Led market research, gathered information and coordinated staffing as well as administrative activities.
? Reviewed the service contracts and controlled budget to ensure achieving organization’s objectives.
Previous Professional Experiences:
? 1999 – 2010: Hashemite University, Amman, Jordan as Office Supervisor, Centre of Academic Quality Assurance
Education
? Bachelor of Business Administration, University of Jordan, 1998.
Technical Skills
? MS Office, SAP HR, EES, Pay line, Total Quality Management, Crises and Risk Management, and ISO 9001 Audits.
Personal Information
? Date of Birth: 5th Apr 1976 | Nationality: Jordanian | Language: English, and Arabic.