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Sridaran Easwaran

Candidate ID: 1406396

Career Summary

My name is Sridaran Easwaran and my history of success in IT Infrastructure Management is directly associated with my over 18years of experience in system administration, IT Helpdesk Administration, I am looking for a next-level challenging position. I've completed MCSA, CCNA, Azure, AWS, Office365

Skill Set

IT Support,System Administrator, System Engineer

Professional Information

Total Experience : 18

Nationality : India

Qualification Level : Post Graduate

Job Function : IT - Hardware

Work Location Preference : Kuwait, Bahrain, Oman, Saudi Arabia, Qatar, UAE

Detailed Profile

System Administration & Security • Windows Server Management • IT Infrastructure / Emerging Technologies
Technically sophisticated and resourceful professional offering over eighteen years’ experience in system administration, windows servers’ configuration, installation, troubleshooting and technical support. Instrumental in building and maintaining large computer systems, as well as planning, installing, configuring, and optimizing IT infrastructures to achieve high availability and performance. Skilled in Microsoft windows servers, virtualization technologies, systems security, MS Exchange, storage management, backups & disaster recovery solutions. Strong ability in identifying system vulnerabilities and security threats to determine the best course of action in protecting the integrity of network systems and enterprise-level environments. Adept at installing equipment, monitoring system operations, maintaining PC equipment and peripheral resources. Eager to pursue a next-level challenging position as a System Administrator in an organization offering genuine opportunity for career progression.
? System administration & Upgrades ? Data-Centre Maintenance/Upgrade ? Azure Administration
? Active Directory Management ? Backups and Recovery ? Office365 Administration
? Exchange Server Management
? System & Network Security ? Business Continuity Planning
? Disaster & Change Management ? IT Policies & Procedures
? ERP Servers Maintenance
? Storage management ? User Training & Support ? Workflow planning
Career Experience

Acquired and utilized acute technical expertise in AD Management, MS exchange management, virtualized environment management, storage management, backups, and recovery to perform all system administration related functions.
System Administrator
Lead the process of windows & Linux servers Installation and configuration, AD, DNS and DHCP server’s management, troubleshooting, IP reservation for network devices, Hyper V host server’s management, and monitor VM’s in Hyper V manager to ensure all VM server’s seamless functioning. Install windows patches on Hyper V host servers and VM’s. Monitor resources on Hyper V and VM servers and increase resources as per need. Troubleshoot MS SQL servers, SQL database backups and database health. Configuration of new group policies to enhance security. Managing FortiGate firewalls via Fortinet manager, HP SAN & core switch configuration, managing on-premises and Cloud ERP servers (AX & Oracle Linux) and facilitate the MS Dynamics AX and D365 servers, MPOS,CPOS user access rights and support.
Key Accomplishments:
? Planned and successfully migrated on premise IT Infrastructure to Etisalat Datacenter without interrupting operations.
? Successfully upgraded the Host servers, SAN Storage and NAS storage hardware within stringent timeline.
? Ensured continuous enhancements in IT infrastructure (Systems & Network) security, functionality, and completeness.
? Achieved 100% up time on all business-critical servers and application by proactive monitoring and timely maintenance.
? Led IT Operations in absence of IT head, led multiple IT Projects and guided/supported other project members as need.
? Controlled the health of Azure Active Directory, applied, and modified the GPOs for different types of security policies.
? Managed the exchange server services, health, and disk space and troubleshoot exchange server in case of any issues.
? Deployed Veeam backup solution to ensure all servers’ backups, and recovery in case of any disaster.
? Steered efforts towards managing and monitoring Clustered SAN storage (HP MSA 2040) and storage extension as need.
? Planned, Support, and executed Helpdesk Servers (Manage Engine, Jira Service Desk & Spiceworks).
? Credited as a successful champion to cascade and implement company strategic goals and policies within IT department.
MUDARASTECH (Employer)-WIPRO, RAKROCK, STEVINROCK (Client), Dubai, UAE Sep 2016 – Oct 2018
Exercised hands-on approach and effective controls to maintain and troubleshoot Active directory server, Microsoft Exchange 2013 servers, and user’s management, network-related issues escalated by the L1 team.
System Engineer
Rendered keen eye for details to produce and analyze the reports on daily and weekly basis and reported to the IT Manager. Provided full technical support to more than 700 internal employees on ticketing system. Proven ability to create and deliver solutions tied to business growth, organizational development, and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects, and teams in a range of IT environments.
Key Accomplishments:
• Monitored internal network, updated servers’ patches, configure, and troubleshoot Desktop, Laptops, wireless access points and Network printers, as well as managed group policies and antivirus security updates.
• Installing, configuring, maintained the HP ProLiant DL380G7, G8, G9, IBM x3650 M4, Hp ProLiant and Dell workstation.
• Maintained overall IT Equipment’s Servers, Desktop, Laptop, Apple iPad, Apple Phone (Mac), IP Phone, Hardware.
• Installing, Configuring, Windows, Linux Operating systems, and Support the End user. (Outlook, ERP, Hardware Issue).
• Led the configuration and troubleshooting of Wi-Fi, Door access, Attendance Machine and Meeting room device.
• Habtoor Leighton Group, Abu Dhabi- UAE as IT Administrator
Habtoor Leighton Group, Abu Dhabi, UAE Jan 2015 – Jan 2016
Tasked and credited for the installation and up-gradation responsibilities, troubleshooting, and resolving hardware, software, and network connectivity issues for over 350 employees Laptops &Desktop, internal servers, switches, routers, firewalls, and workstations.
IT Administrator
As an IT Administrator introduced detailed solutions to issues affecting IT services. Responded to all customer-reported issues within SLA either remotely or by visiting customer sites. Provided 1st/2nd and 3rd level support for Windows servers, Desktops, Laptops, and other network devices. Monitored network devices, routers, switches, firewalls, via Traverse as well as network traffic, activity, capacity & usage to ensure continued integrity and optimal network performance.

Key Accomplishments:
? Installed, maintained, and troubleshoot Desktop, Laptop, Printers, wi-fi and other network devices at Office sites.
? Troubleshoot Windows 2008 and 2012 servers, MS Exchange 2013 servers and outlook related issues, also maintained active directory, patch updates and antivirus definitions for local servers.
? Expertly handled evolving challenges associated with the IT automation and proactive monitoring of servers and other devices via Kaseya and Traverse solutions and implementing necessary remediation.

Previous Experience

• Jun’13-Dec’15 Net Web Technologies India Pvt. Ltd., location as Technical Support Engineer

• Jun’10-May’13 ETA -Pink City Expressway Pvt. Ltd., Gurgaon as Sr. System Administrator

• Oct’06-Jun’10 Velmicro Solutions Pvt. Ltd., Chennai, India as System Administrator

• Jun’04-Sep’06 Kumarguru College of Technology, Coimbatore India as IT Desktop Support Engineer

Education & Training


• Master of Information Technology from Annamalai University, India in 2022- 2004.
• Bachelor of Commerce from Annamalai University, India in 1999-2002.
• Microsoft Certified Solutions Associate (MCSA-2016) Microsoft Certified
• Microsoft Azure Administrator (AZ-104) Microsoft Certified -2021
• AWS Certified Solutions Architect - Associate (SAA-C102) Amazon Web Services Certified-2021
• Cisco Certified Network Associate (CCNA) Cisco Certified.2021
• Microsoft 365 Enterprise Administrator. -2021
• ITIL V4.-2020
• Super Micro Servers & Workstation.
• IBM X3650 M3 Server Hardware.
• HP ProLiant 380 GEN9 Server Hardware.
• Microsoft Azure Administrator.
• Microsoft Exchange Server 2013.
• PlayBox hardware & Application.
• MPOS and CPOS Installation and Support.
Microsoft: Active Directory 2008, 2012 & 2016, MS Exchange servers, MS Azure, MS 365, and MS SQL DB.
ERP: Microsoft Dynamics AX R2, D365, SAP,
Network & Security: Fortinet FortiGate firewalls, Cisco Routers, Switches & Firewalls, HP core and SAN switches.
Service Desk: Manage Engine Service Desk Plus, Jira service desk, Spiceworks, Fresh service & Kaseya.
Virtualization: Microsoft Hyper V, VMware vSphere.
Storage: HP MSA SAN, Synology NAS, .
Backup: Veeam Backups and Replication, VERITAS.
Network Monitoring: Kaseya, Traverse, Wireshark, MRTG/PRTG, Solar wind.
Operating System: Microsoft windows 7/8/10, server 2003/2008/2012/2016 and Umbundu, Oracle Linux servers.