Responsible for managing all operations of this high-pressure American Restaurant.
Set operational goals and plans to achieve budgets. Monitor revenue and expenditure on daily, weekly and monthly basis to maximize profitability. Manage inventory and purchasing
Generate and present complete and accurate business reports and forecasts.
Hire, train, supervise and evaluate a diverse staff base.
Plan menus and promotions.
Ensure food and beverage quality, presentation and sanitation to meet exacting standards.
Oversee compliance with all relevant laws, standards and regulations.
Responsible for controlling costs of material related to production and service. Maintained expenses below budget through accurate planning and waste reduction.
Initiated a positive approach to receiving customer feedback, satisfaction and address problems and concerns.
Responsible for conducting sales calls, client visits, promotions and maintained relationships with suppliers.
Ensured store stock levels were appropriate for operations and managed ordering of supplies.
Increased annual revenues annually by various marketing strategies.
Provided maximum customer satisfaction and effective management of operations and supporting services by sustaining growth and quality while driving profitability.