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adarsh babudev

Candidate ID: 1553348

Career Summary

Graduate with 13 years experience in IT Desktop Support

Skill Set

Hands on experience on server management of IBM x 3650 series. • Excellent knowledge on IBM Storage DS 3512 • Configuring, installing and maintaining Windows Server 2008, 2012 Windows XP/Vista/7 • Proficient in providing desktop support for wide variety of systems • Excellent knowledge on laptop

Professional Information

Total Experience : 13

Nationality : India

Qualification Level : Graduate

Job Function : IT - Hardware

Work Location Preference : Kuwait, Bahrain, Oman, Saudi Arabia, Qatar, UAE

Detailed Profile

ADARSH B

Email: rolingadarsh@yahoo.com Mobile: +91 9539138977, +918848009494

OBJECTIVE:

Seeking a challenging position in IT Industry in a standard organization, utilizing my abilities developed through my experience and educational qualifications, with an opportunity for the career growth as well as to support the growth of the organization.

SYNOPSIS

• Total of 13 years experience in IT Technical Support, Windows Administration, Desktop Administration, Database support and network maintenance.
• Over 6 months experience with a passion for web development
• Proficient in Managing & Leading highly efficient & skilled operational team with good understanding of process, good analysis & good interpersonal skills
• Unique blend of technical skills combined with solid Business understanding & the vision to adopt new technologies with new Market opportunities
• Excellent in organizing Quality Work Efforts, driving for Value Added Results and maximizing Team's Performance

Academic Qualification:
? B Com with Computer Application from Mahatma Gandhi University
Certifications:

? ITIL Foundation 4 ( GR671218831AB )
? Windows Server 2012 (MCSA)
? Microsoft Certified IT Pofessional (2008)
? Microsoft Certified Technology Specialist (2008)
? CCNA Cisco id No :-(CSCO12960160)

Web tickets Certifications:

? Schneider Electric Onsite Support Services Certification(FUJITSU)
? GPMO OSM-Q Partner-web Certification (FUJITSU)
Courses completed:

? Aws cloud practitioner essentials (Second Edition):AWS Core Service
? Exchange Server 2013
? Python with django
? Linux
? Completed Diploma in Computer Hardware








SKILL SET

• Knowledge in Docker,Kubernetes,
• Basic knowledge in Git, chef, puppet.
• Knowledge in Red hat and other Linux flavours.
• Good Knowledge database server (SQL,MY SQL,Postgresql)
• Expertise in diagnosing laptop/desktop/server, Storage laser printer hardware/software faults/issues and provide service/repair/maintenance support.
• Configuring, installing and maintaining Windows Server 2008, 2012,2016, Windows 10,8 and 8.1
• Knowledge in web server (apache)
• Knowledge in AWS & basic knowledge azure.
• Basic knowledge in Virtualization and managing virtual machine.(VMWARE, hyper-V)
• Excellent knowledge in Lotus Notes
• Handling of Exchange Server 2013
• Basic Knowledge in Python with Django, HTML, CSS, JavaScript, query, Bootstrap 3
• Knowledge in MS office 365

EXPERIENCE SUMMARY:

HI TECH INFORMATIC LTD (IBM)
Designation-Server Engineer 6-5-2019 to tilldate
Responsibilities:-
• Troubleshoot, diagnose and repair hardware issues of IBM SERVER/HP AND LENOVO laptops.
• Responsible for resolving issues on site as well as over the phone call support


Networkz Systems (Trivandrum)
Designation – Trainee: Web Development 20-10-2018 to 30-1-2019
Project Handled: Prodigy (Trust web site)
Technologies used: Python with Django, HTML, CSS, JavaScript, J query, Bootstrap 3, SQL lite3
Responsibilities:-
• Requirement gathering and development of web pages
• django templates, form designing, and unit testing
• Admin Customization and user authentication
• Software installation and training.

Abacus (Varkala, Trivandrum) (sales and service) 01-10-2017 to 30-9-2018
Designation –Computer Hardware and network Engineer
Clients: Major Banks, companies, individuals
Responsibilities:-
• Troubleshoot, diagnose and repair hardware and software issues of Dell, Hp, Toshiba, laptops, desktops and net books.
• Responsible for resolving issues on site as well as over the phone call support.
• Replaced motherboard, keypads, hard disk, display, memory and touch panels on laptops.
• Familiarity with HDDs, DVDs, LCD, Logic Boards, Keyboards, and Fan Assemblies
• Performed Troubleshooting process to repair wireless issues.
• Made sure the processor operates speedily and without interruptions
• Repaired and upgraded hardware and software for PC systems
• Ability to install and repair hardware and software components
• Repaired, serviced, and replaced parts, boards, and equipment
• Provide service for laser printer, dot-matrix printer

Ensure services (Trivandrum)
Designation - Support services engineer 30-01-2017 to 17-7-2017
Responsibilities:-
• Provide service support for organization’s(mainly banks such as SBI, IOB,) computer systems, laptop, server ,laser printer, dot-matrix printer based on service requests/tickets
• Responsible for resolving issues on site as well as over the phone call support.
• Repaired and upgraded hardware and software for PC systems
• Handing issues of Fax machines and Scanners
• Handling All Types of Multipurpose Printers

Ensure services (Abu Dhabi)
Designation- Support services engineer (contract under Blue Mountain) 23-5-2016 to 9-11-2016
Responsibilities:-
• Troubleshoot, diagnose and repair hardware and software issues of various clients(Npcc, Rakbank , Al Fardan, NBAD, LE ROYAL MERIDIEN, GRAND MILLS P.J.SC-AUH , TARGET Engineering Const. Co LLC, Adnan, Fertile, ALGECO-AL AIN GENERAL-AUH CC, Elixier - ADNOC Linde Industrial Gases, Ocean waves Security System LLC, Enova-Al Nahyan, UAE State Audit Institution, Abduhabi Media, British School, National Car Rental Abu Dhabi Branch, Waves Computer Supplies, Information Technology Group etc) on their computer systems, laptop, workstation, server ,laser printers etc.
• Responsible for diagnosing any hardware or software faults with these systems based on service requests/tickets and will solve the issues on site or over the phone.
• Replaced motherboard, keypads, hard disk, display, memory and touch panels on laptops.
• Repaired/upgraded hardware and software for PC systems



S S N M M Hospital, Varkala, Trivandrum. 20-03-2006 to 20-5-2016
Designation – SYSTEM ANALYST
Responsibilities:-
1. Installing, Configuring and Troubleshooting Operating Systems like XP, Vista and Windows 7 & Windows Server 2008 & Windows server 2012
2. Provide Application support for desktop and end-users.
3. Managing User Profiles and offline files.
4. Installing and configuring Network and Desktop Printers.
5. Co-ordinate with Clients for defining the 100% functionality of the Network.
6. Configuration of LAN Services.
7. Configuring & Troubleshooting TCP/IP over a Network.
8. Sharing Desktop, Folders and other resources available on the network.
9. Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.
10. Installing, configuring and backend support for MS SQL Server 2008R2
11. Installing, configuring and managing for IBM x 3650 series.
12. Installing, configuring and managing for IBM Storage DS 3512


? d
? Valid Through
? Cisco ID No.
? March 15, 2016
? March 15, 2019
? CSCO12960160

PERSONAL DETAILS:

Date of Birth : 13-11-1983
Passport No : L7510104
Nationality : INDIAN
Permanent address : KADAYIL VEEDU
MARAKKADAMUKKU
PALACHIRA P.O.
VARKALA, THIRUVANANTHAPURAM
KERALA, INDIA. PIN - 695141


Declaration:

I do hereby declare that the information furnished above is true to the best of my knowledge and belief.

ADARSH.B