R E S U M E
Dr. Hema Baby
Country of Origin: India
Email: hema.dr79@gmail.com
CAREER OBJECTIVE
Seeking a challenging professional organization with the aim to contribute towards organizational success and develop a career in public practice enhancing ethical and competency standards in client services, to perform consistently and meet organization’s expectations and being considered for opportunities of professional development.
PROFESSIONAL EXPERIENCE
Operations Officer :
Key responsibilities :
1. Recruitment and hiring process 2. Payroll and benefits administration 3. Record maintenance 4 School bus program 5 Managing security guards 6.Managing facilities 7.Managing staff accommodation and it's maintenance 8. Managing general maintenance of school buildings 9. Managing student management system (iSAMS) 1. Executive Secretary to Head of School: 2013 October to present
English Modern School, AL Wakra, Qatar
Responsible for providing general administrative support to the Head of School
Duties and Responsibilities:
1. Demonstrate professional competence:
a. Assist and support the Head of School in clerical, administrative and organization matters – including verbal and written translation.
b. Schedule & coordinate meetings and appointments for Head of School. Make all meeting arrangements.
c. Take meetings of minutes when required.
d. Coordinate travel arrangements for the Head.
e. Send and receive correspondence as requested.
f. Produce documents, memos, reports as requested.
g. Perform secretarial tasks as needed:
a. Laminating, photocopying, printing
b. Document collating & filing, proofreading
h. Fulfil a specified role in schoolwide Emergency Procedures.
i. Seek to find ways to improve upon existing administrative policies and procedures. Provide feedback to the Head of School, or designate, as needed.
j. Contribute to Office admin tasks as needs arise.
k. Liaise with other departments as necessary. (ex. Purchasing, Finance, Maintenance)
l. Assist with school functions and events.
m. Act as a liaison for the Head with the school community.
n. Assist Head, parents, teachers and students with enquiries/problems.
o. Provide school community with accurate information about school procedures.
p. Alert Head to arising issues, complaints, etc.
q. Working in liaison with the HR department for shortlisting CVs, arranging interviews for applicants, payroll, processing documents required for employees etc.
r. Perform other duties as requested by the Head.
2. Communicate effectively:
a. Speak clearly, honestly and respectfully.
b. Listen with the intent to understand what people are trying to tell.
c. Exercise courtesy and tact when dealing with people and situations.
3. Demonstrate stewardship:
a. Use all school resources wisely.
b. Keep assigned office space clean, neat and tidy.
4. Demonstrate organizational skills:
a. Establish well-defined routines and procedures for completing daily, weekly and monthly tasks.
b. Set priorities, multi-task and meet deadlines.
5. Build community within and outside the school:
a. Support administrators, teachers, and support staff.
b. Adhere to school policies and guidelines.
c. Provide a positive office atmosphere where staff/students/parents can feel comfortable.
d. Model and encourage cultural awareness and understanding.
e. Maintain confidentiality of information.
6. Served as one among the 5 committee leaders for Qatar national School Accreditation in 2014 and school got accreditation and again selected for Qatar National School Accreditation renewal committee leader for Standard 5(Parent and Community partnership)in the Academic Year 2018-2019.
2. Executive Secretary to CEO: August 2013 to October 2013
Diplomat Group, Qatar
3. Office Administrator: December 2012 to August 2013
Al Shada Trading and Contracting WLL, Qatar
4. Office Administrator: January 2008 to November 2012
Noora Mohd Trading and Contracting WLL, Doha, Qatar
5. Consultant Ayurveda Physician and Office Administrator: July 2005 to December 2008
Kerala Health Care, Chalakudy & Haridra Ayurveda clinic, Muringoor, Thrissur District
6. Consultant Ayurveda Physician: January 2005 to June 2005
Wisdom Health Care and Rehabilitation Centre, Kochi
7. Resident Medical officer: July 2004 to December 2004
Swasthy Ayurveda Hospital, Thrissur
8. Internship trainee as Ayurveda Physician: July 2003 to July 2004
Different Ayurveda Hospitals, Thrissur and Malappuram, Kerala
9. Consultant Ayurveda Physician: March 2002 to June 2003
Different Ayurveda hospitals in Mala and Kodungallur, Thrissur, Kerala.
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EDUCATIONAL QUALIFICATION
1. MBA-HCS : Master of Business Administration (Health Care Services) / Sub HR & Marketing
Manipal University, Sikkim, India
2. BAMS: Bachelor of Ayurveda Medicine and Surgery, Calicut University, Kerala, India
3. Pre-Degree: Calicut University, Kerala, India.
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TECHNICAL QUALIFICATION
Computer knowledge in software like;
? M.S Office
? Internet Navigation
? Tally 6.3
CERTIFICATES
? Certificate BLS/AED and First Aid certificate from Hamad Medical Corporation, Qatar
PERSONAL DETAILS
Date of Birth: 24th February 1979
Sex : Female
Marital Status: Married
Nationality : Indian
LANGUAGE SKILLS
English: Excellent
Hindi: Excellent
Malayalam: Excellent
Tamil: Excellent in Speaking, Basic in reading.
Arabic: Basic knowledge of reading, writing and conversation