Professional Summary
• A versatile Facilities Management Professional with over 20 years of direct multi-site contract management experience in prestigious clients of different sectors such as Royal Estates, Oil & Gas, Retail, Banking, Educational Institutions, Ministries, Health Care, commercial and Mixed-Use facilities.
• As Acting Head of Facilities Management Division oversaw the cost control efforts and assisted in improving the division margin
• As an Operational Head of the FM division improved the contractual service delivery methodology and client relationships
• As an operational Head responsible for meeting the SLA and KPI of the all the contracts and assisted the Maintenance In charges/Facilities Managers in meeting the required service delivery
• Direct reports are 5 Maintenance In charges, 2 Facilities Managers and 4 MEP Supervisors ,1 CAFM Engineer and an Estimation Team. Overall Manpower is approx. 2500.
• Total Middle East Experience – 14 Years
• Knowledge & experience in Mobilization Management, Process improvement, Project planning, coordination & Project Management.
• Knowledge in ISO 9001 and OHSAS 18001 standards, Handled Internal and External audits.
• Member of International Facilities Maintenance Association (IFMA).
• In the Preparation of Certified Facilities Manager (CFM) certification from IFMA
• Executive Post Graduate Diploma in Business Management from Symbiosis Institute of Business Management - 2019
• Bachelor degree in Electrical and Electronics Engineering from MS University.
Key Skills –
Leadership Skills
Management of Change (MOC), Contract Management, Budget Management and Control, Vendor & Sub- Contractor Management, Resource Planning, Lessons Learnt, Petty Cash Management, Budget Planning, Profit &Loss, Estimation and Tendering, Business Development, FM Commercial Management, Financial Acumen, Cost Savings and Service Improvements, Stakeholder Management
Technical Skills
Electrical LV equipment and Systems, Electrical Load/Cable sizing, Generator Sizing, Power Quality Analyzer, Chemical Cleaning and Dozing of Chilled Water System, Installation of Chillers and FCUs, Planned Preventive Maintenance, Equipment Strategy (PPM), HVAC, Civil and Landscaping maintenance ,VFD Maintenance, Installation, Interior Refurbishment Projects, BMS, Landscaping, Fire Alarm and Fire Fighting System Maintenance, Portable Appliances Testing (PAT)
QHSE Skills
ISO, OHSAS, HSE, Internal Auditing, Risk Assessments (RA), Job Safety Analysis (JSA), Permit to Works, Work Management Systems Oil and Gas Safety, Incident reporting and Investigation, H2S, WMS, PTW, LOTO, CSE, SIMOPS
Work/Project Experiences
Oman Shapoorji Co LLC, Muscat, Oman – Since Feb 2017 – Major Player in Oman FM and Construction Market
Since May 2020, Sr. Manager Facilities Management – Operations
Feb 2017 to April 2020 – Hard Services Manager
• Reporting to General Manager – Facilities Management Division
• As Acting Head of Facilities Management Division oversaw the cost control efforts and assisted in improving the division margin
• As an Operational Head of the FM division improved the contractual service delivery methodology and client relationships
• As an operational Head responsible for meeting the SLA and KPI of the all the contracts and assisted the Maintenance In charges/Facilities Managers in meeting the required service delivery
• Direct reports are 5 Maintenance In charges, 2 Facilities Managers and 4 MEP Supervisors ,1 CAFM Engineer and an Estimation Team. Overall Manpower is approx. 2500.
• Established the Skill development Training Program, Monitored and tracked the performance
• Improved the reporting procedure of appreciated by the clients
• Lead the FM division during the Covid Crisis without much impact to the bottom line.
• Prepared the Budgets for the awarded contracts and forecasting
• Owner of Estimation and Tendering process of the Facilities Management Division for International and Oman Tenders (FM and Refurbishment Projects)
• Business Development
• Responsible for Manpower recruitment and staffing solutions
Reliance Retail Limited, Cochin, Kerala, India – From Dec 2015 to Jan 2017
State Lead – Facilities Management – Kerala
• Managed hard and soft services for the retail stores
• Reduced the utility expenditure by implementing innovative methods
• By conducting HSE and Quality Audits helped to improve the safe environment of the Mall and Retail shops
• Liaising with KSEB and contractors for new connections and modifications
• Achieved 98 % KPI in calls closure and response
• Lead the Mall and Retails Shop refurbishment works and completing the projects ahead of the time
• New Shop and Mall take over - Snagging, HOTO implemented and follow up until closure.
EMCO QATAR – September 2006 to August 2015 - 9 Years
1. EMCO – QATAR (Engineering Maintenance Company – Qatar), Reputed Facilities Management Company in the Middle East.
May 2013 to August 2015 – Manager Facilities – Consolidated Facilities Maintenance Contract, RasGas Company Ltd, Qatar.
July 2009 to April 2013 – Project Engineer – Provision of Facilities Maintenance and Modernization of Plant and Admin Buildings, RasGas Company Limited, Qatar.
Responsibilities and Achievements
• Responsible for managing Facilities Maintenance Contract for approx. 4.1 Million Sq.Ft. area of Upstream and Downstream Office and Process building Facilities (Civil, Electrical, HVAC and Landscaping).
• Overall project In charge and handled multinational manpower of around 250 - 300 employees from Engineers to Helpers and responsible for Contract management and execution.
• Finalized and managed 3’rd party contracts for the specialized Systems such as Elevators, Rolling Shutter, BMS, Land Scaping, Chemical Dozing and Dock Leveler and timely renewal upon expiry.
• Executed the Major and Minor Interior fit out and refurbishment projects and good technical knowledge in Electrical and HVAC modifications.
• Reviewed and approved the project schedule and procurement plan.
• Supported Project team in design aspects of low voltage Electrical systems such as cable sizing and Load calculations.
• Prepared Budget, Forecasted the expenses on the Facilities maintenance projects.
• Involved in the procurement of Materials and technical assistance for evaluation of materials required for the facilities.
• Prepared the Weekly and Monthly reports of Facilities maintenance and Refurbishment projects.
• Prepared and reviewed FMEAs, RCAs, Method Statements and JSAs, Risk Assessments.
• Prepared Contract Resource Mobilization plan and Organization structure.
• Managed the resource required for the Contract and Mentored, trained the skills within the team.
• Prepared Contract Safety, Health, Environment and Quality Plans, Contract Management plan and Coordination Procedures and implemented the same.
• Recruited the Engineers, Supervisors and technicians from the countries of UAE, Kenya, Indonesia and India.
• Achieved the KPI Score of more than 95 % in consolidated facilities maintenance contract for more than 15 months
• Involved in Sustainable and Energy / Cost saving maintenance projects of client such as LED lamp retrofitting, Water recycling project , Sensor faucets installations etc.,
• Developed the functional specification Work flow for the Computerized Facilities management System (CAFM) and Implemented
• Prepared and Implemented Refrigerant Management Plan
• Achieved More than 3 million Man-hours of operations without LTI
• Awarded with Safety Trophy for the years 2009,2010,2014
• Implemented Quality and Safety Management systems at site as per ISO 9001:2008 and OHSAS 18001 respectively
2. EMCO – QATAR (Engineering Maintenance Company – Qatar)
July 2008 to June 2009 – Project Co Ordinator – Electrical and HVAC Maintenance of Aspire Logistics (Sports halls, Stadiums and Office Facilities)
Responsibilities
• Responsible for PPM and Corrective Maintenance completion.
• Finalization of Annual Maintenance Contracts for the 3rd party Services.
• Receiving quote and preparation of comparative statements and preparation of Estimate.
• Vendor and Sub contractor Management.
• Budgeting and Invoicing.
• Prepared and assisted team in Electrical Load calculations and Sizing.
• Ensured submission of Daily, Weekly and Monthly reports.
• Attended Weekly and monthly progress meetings with clients.
• Reviewed Service Orders and Track and arrange to close.
3. EMCO – QATAR (Engineering Maintenance Company – Qatar)
January 2008 to June 2008 – Site Engineer – Installation of HVAC unit in Telecom Building, Qatar Gas Company Limited
Responsibilities
• Responsible for Executing the Project.
• Preparation of Safety and Quality plan.
• Material Submittal and Approval.
• Preparation of Drawings.
• Erection of Ducts and package Units, Cable laying and termination.
• Design of control and Approval.
• Implementing Quality and Safety Management systems in Site as per ISO 9001:2008 and OHSAS 18001 respectively.
4. EMCO – QATAR (Engineering Maintenance Company – Qatar)
October 2007 to December 2007 – Site Engineer -Interior Fit out project, GIORDANO retail Outlet in City Centre Doha
Responsibilities
• Interior Fit out Project.
• Supervising the Civil, Electrical and MEP installation works.
• Coordination with Client for the Plan and Schedule.
• Managed Glazing, carpentry and Floor Civil works.
• Erection of Ducts and package Units, Cable laying and termination.
• Managed Sub contractors and Ensuring timely completion of Project.
5. EMCO – QATAR (Engineering Maintenance Company – Qatar)
September 2006 to September 2007 – Site Engineer/Supervisor – Building maintenance of various clients such as RasGas, Ministry of Economic and Financial Affairs, and Other Housing maintenance contracts
6. Hitech Fly ash India (p) Limited- formerly HITECH Enterprises, Tuticorin, India
February 2005 to August 2006 – Works In charge - Electrical
Responsibilities
• Head of Electrical Department of the plant.
• Liaison with Consultant in executing the L.T and H.T Power supply from Electricity Board.
• Involved in the process of Estimation and Processing of Electrical aspects of the project.
7. Oxford Engineering College, Trichy, India
July 2003 to January 2005 – Lecturer
8. Appasamy Ocular Devices Limited, Nagpur, India
May 2002 to June 2003 – Product Engineer
• Servicing and Sales of Z80 Microprocessor based Ophthalmic Medical Equipment Auto Perimeter.
IT Tools Exposure:
• SAP (Maintenance Module) - User
• MS Office (Excel, word, PowerPoint & Outlook etc.)
• TAM and Archibus Asset Management software’s - User
• Diploma in Computer Hardware Engineering
• AutoCAD, MS Project
Education
- Executive Post Graduate Diploma in Business Management, Symbiosis Institute of Business Management, Muscat, Oman - 2019
- Graduated (Bachelor Degree) in 2002 from National Engineering College, MS University majoring in Electrical and Electronics Engineering
- Completed Diploma in 1999 from Tamilnadu State Technical Board majoring in Electrical and Electronics Engineering
- Facilities Manager – Certificate No – 9814, March 2014 - Franklin University -Doha campus, Qatar.
Professional Membership
International Facilities Maintenance Association (IFMA) – Membership Number – 893308
Trainings, Awards and Appreciations
Training Title Conducted By Year
Lead Auditor - ISO 50001:2011 - Energy Management Systems BSI - India 2015
MEFMA Train the Trainer MEFMA 2018
Certified Facilities Manager Franklin University, Doha Campus 2013
PASS 55/ISO 55000 - Asset Management System(A1&B1) Assetivity, Australia 2013
Internal Quality Auditing - ISO 9001:2008 Dubai Institute of Business Management 2008
Green Buildings & Intro to LEED V4 - 2014 Institute of Engineers (India) Qatar Chapter 2014
Solar Energy in Qatar - Drivers, Challenges and Opportunities Institute of Engineers (India) Qatar Chapter 2014
Leadership and Business Strategy for FM Professional ETA Employment Development Centre 2013
RCM and IPS management Basics ETA Employment Development Centre 2012
Root Cause Analysis ETA Employment Development Centre 2012
Recruitment ETA Employment Development Centre 2014
ISO14001 Awareness and Aspect and Impact Assessment ETA Employment Development Centre 2012
NCR, Corrective and Preventive Actions ETA Employment Development Centre 2008
OHSAS Awareness - OHSAS 18001 ETA Employment Development Centre 2008
Quality, Health, Safety and Environment Management Systems ETA Employment Development Centre 2013
Business Decision Making and Problem-solving Skills ETA Employment Development Centre 2014
Leadership Skills ETA Employment Development Centre 2011
Email Etiquette ETA Employment Development Centre 2011
Team Building Skills ETA Employment Development Centre 2013
Time Management ETA Employment Development Centre 2014
Waste management ETA Employment Development Centre 2014
Defensive Driving ETA Employment Development Centre 2014
Awards Appreciation Organization Year
Solving Electrical Breakdown Issue on Villa 2 RasGas Company Limited 2007
Winner of Annual Safety Trophy 2008 - Aspire Logistics - EMCO QATAR 2009
Winner of Annual Safety Trophy 2009 – RasGas EMCO QATAR 2010
Best in OHSAS 18001 Standard test EMCO QATAR 2010
Runner of Annual Safety Trophy 2010 – RasGas EMCO QATAR 2011
Appreciation for One Million Man-hour without LTI RasGas Company Limited 2012
Best in OHSAS 18001 Standard test EMCO QATAR 2012
Long Services in EMCO QATAR EMCO QATAR 2012
Appreciation for One Million Man-hour without LTI RasGas Company Limited 2014
Appreciation for the completion of RL -Upgrade Projects RasGas Company Limited 2014
Appreciation for the completion of RL -Upgrade Projects EMCO QATAR 2014
Winner of Annual Safety Trophy 2014 – RasGas EMCO QATAR 2015
Personal Data
Name : Subbiah Murugan.
Date of Birth : September 27’Th 1979.
Nationality : Indian.
Email address : subbuwins@gmail.com
Mobile Number : 0091 – 8925698545 / 00968-95122804
Permanent Address : Plot No 87, Door No 1167, Arunachala Nagar, 3’rd Main
Street, KTC Nagar, Tirunelveli – 627011, Tamil Nadu, India.
Languages Known : English, Tamil (Read, Write, Speak)
Malayalam, Hindi (Speak).
Marital Status : Married.
Available from : 30 Days
_ _ _